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独家|美团内测多店下单 统一配送功能 拼好饭2.0来了?

姜琪 2024-12-18 19:20
姜琪 2024/12/18 19:20

邦小白快读

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美团正在内测一项新功能,让用户一次下单多家外卖,统一配送,提升便利性和效率。

1. 功能核心:用户在固定商圈内可同时购买最多3家商家的餐饮商品,如正餐+奶茶+甜品组合,最后由骑手统一配送,参与商家包括农耕记、杨国福等大牌。

2. 操作细节:结算时可使用美团红包,上线商品客单价较高,适用于高消费用户或团体订餐场景,但商家设有起送门槛以防止薅羊毛。

3. 好处:提升用户体验,如商品组合优化后半小时送达;潜在问题包括中小商家可能无优势,需关注平台是否持续喂流量。

新功能对大品牌提供更多营销和曝光机会,同时反映消费趋势变化。

1. 品牌营销:大牌如华莱士、库迪咖啡参与内测,上线20个动销单品,增加流量曝光和单量提升,赋能品牌渠道建设。

2. 消费趋势:用户行为趋向组合点餐,如点了正餐再点甜品,驱动产品研发迎合高客单价需求。

3. 品牌忠诚度:功能可间接提升用户对美团平台的忠诚度,但对中小品牌不友好,可能加剧价格竞争。

功能带来单量增长机会,但也伴随风险和可学习点,需优化应对策略。

1. 机会提示:大品牌可提升单量,用户一次下多单增加交易频次,适合增长市场如团体订餐。

2. 风险提示:中小商家可能被边缘化,平台抽成比例或不下调,竞争更卷;薅羊毛风险虽被起送门槛控制,但需警惕流量成本问题。

3. 可学习点:借鉴电商搭配购模式,优化产品组合和合作方式;事件应对上,卖家可主动与平台合作利用新功能。

功能启示产品生产和电商化机会,推动工厂转向数字化供应链模式。

1. 产品需求:工厂需提供标准化单品,如上线20个动销商品,满足大品牌餐饮商的供货需求。

2. 商业机会:参与即时零售生态,如为库迪咖啡等商家提供产品,可借机提升订单量。

3. 数字化启示:学习美团统一配送模式,推进电商能力如跨店组合供货,优化生产和设计流程。

行业趋势向即时零售发展,需解决客户痛点和提供解决方案。

1. 趋势:美团功能预示零售标品配送模式进化,类似Amazon弱化店铺角色,为即时零售铺路。

2. 客户痛点:骑手运力调配是关键难点,如多店统一配送需高效算法支持,但骑手利益可能未改善。

3. 解决方案:服务商可设计统一配送优化方案,提升履约效率;新技术如算法模型可平衡利益最大化。

美团新功能提升平台效率和用户粘性,需管理招商和风险。

1. 平台做法:内测多店下单统一配送,吸引大品牌参与,提高配送效率,增强品牌忠诚度。

2. 招商策略:优先对接头部商家如爸爸糖手工吐司,提供流量支持,但平台抽成或不下调。

3. 风向规避:设置起送门槛防止薅羊毛,加强运力管理如骑手复用;风险包括中小商家积极性不足。

功能探索即时零售商业模式,引出新问题和政策启示需深入研究。

1. 产业动向:美团尝试统一配送模式,可能导致平台主导商品供给,弱化商家角色,适用于零售标品而非餐饮非标品。

2. 新问题:餐饮非标品标准化难,如品牌差异导致质量和价格悬殊;骑手利益未获保障,算法工具化。

3. 政策启示:需平衡平台抽成和配送效率;商业模式上,用户购物体验趋近电商,建议优化法规以促进公平竞争。

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声明:快读内容全程由AI生成,请注意甄别信息。如您发现问题,请发送邮件至 run@ebrun.com 。

我是 品牌商 卖家 工厂 服务商 平台商 研究者 帮我再读一遍。

Quick Summary

Meituan is piloting a new feature that allows users to place a single order combining items from multiple restaurants within a designated commercial area, with unified delivery to enhance convenience and efficiency.

1. Core Functionality: Users can purchase food items from up to 3 different merchants simultaneously (e.g., a main meal, bubble tea, and dessert combo), delivered together by one courier. Participating merchants include major brands like Nong Geng Ji and Yang Guofu Malatang.

2. Operational Details: Meituan coupons can be applied at checkout. The items available tend to have a higher average order value, targeting high-spending users or group ordering scenarios. However, merchants have set minimum order thresholds to prevent abuse.

3. Benefits & Challenges: The feature improves user experience by enabling optimized product combinations delivered within ~30 minutes. Potential downsides include possible disadvantages for smaller merchants and the need to monitor if the platform will sustain traffic allocation to them.

The new feature offers major brands increased marketing and exposure opportunities, while also reflecting shifting consumer trends.

1. Brand Marketing: Large chains like Wallace and Cotti Coffee participating in the pilot have listed ~20 best-selling SKUs, gaining increased traffic exposure and order volume, which strengthens their channel presence.

2. Consumption Trends: User behavior is shifting towards combined ordering (e.g., adding dessert after a main meal), driving product development to cater to higher-value orders.

3. Brand Loyalty: The feature can indirectly boost user loyalty to the Meituan platform. However, it may be less favorable for small and medium-sized brands, potentially intensifying price competition.

The feature presents opportunities for order growth but also carries risks and learnings, requiring optimized strategies.

1. Opportunities: Major brands can increase order volume as users place multiple orders in one transaction, boosting transaction frequency. It's suitable for growth markets like group catering.

2. Risks: Smaller merchants risk being marginalized, platform commission rates may not decrease, and competition could intensify. While minimum order values curb abuse, sellers must be wary of rising customer acquisition costs.

3. Learnings: Sellers can learn from e-commerce 'bundle purchase' models to optimize product combinations and partnerships. Proactively collaborating with the platform to leverage the new feature is advised.

The feature highlights opportunities for product production and e-commerce transformation, pushing factories towards digital supply chain models.

1. Product Demand: Factories need to supply standardized SKUs (e.g., the ~20 listed best-sellers) to meet the needs of large restaurant brands.

2. Business Opportunity: Participating in the instant retail ecosystem by supplying merchants like Cotti Coffee can boost factory order volumes.

3. Digital Insight: Factories can learn from Meituan's unified delivery model to develop e-commerce capabilities, such as cross-store bundled supply, and optimize production and design processes.

The industry trend is moving towards instant retail, requiring solutions to address client pain points.

1. Trend: Meituan's feature signals an evolution in standardized retail delivery, similar to Amazon's model that downplays individual stores, paving the way for instant retail.

2. Client Pain Points: Efficient courier dispatching is a key challenge; unified multi-store delivery requires sophisticated algorithms, but courier benefits may not be improved.

3. Solution: Service providers can design optimized unified delivery solutions to enhance fulfillment efficiency. New technologies like algorithmic models can help balance and maximize stakeholder interests.

Meituan's new feature enhances platform efficiency and user stickiness but requires careful management of merchant recruitment and risks.

1. Platform Strategy: The pilot for multi-store combined orders with unified delivery attracts major brands, improves delivery efficiency, and strengthens brand loyalty.

2. Merchant Recruitment: Priority is given to partnering with top merchants like Papa Sugar Handmade Toast, supported by platform traffic, though commission rates may not be reduced.

3. Risk Mitigation: Minimum order values are set to prevent abuse, and courier capacity management (e.g., courier reuse) is strengthened. Risks include potentially low engagement from small and medium-sized merchants.

The feature explores a new instant retail business model, raising novel questions and policy implications that warrant further study.

1. Industry Shift: Meituan's experiment with unified delivery could lead to a platform-dominated product supply model, weakening the role of individual merchants. This may be more suitable for standardized retail goods than non-standardized food items.

2. Emerging Issues: Standardizing non-standardized food items is difficult, leading to significant quality and price disparities between brands. Courier welfare is not necessarily guaranteed, with algorithms potentially treating them as mere tools.

3. Policy Implications: A balance is needed between platform commissions and delivery efficiency. As the user shopping experience converges with e-commerce, regulatory optimization is recommended to foster fair competition.

Disclaimer: The "Quick Summary" content is entirely generated by AI. Please exercise discretion when interpreting the information. For issues or corrections, please email run@ebrun.com .

I am a Brand Seller Factory Service Provider Marketplace Seller Researcher Read it again.

【亿邦原创】亿邦动力独家获悉,美团正内测“多店搭配买,骑手一起送”功能。即在某一固定商圈内,用户可一次性同时购买最多3个商家的餐饮商品,最后由骑手统一配送。

目前,参与内测多为大牌餐饮商家,如农耕记、杨国福、华莱士、库迪咖啡、爸爸糖手工吐司等等。每个品牌上线20个单品(均有动销),最终在结算页面,每笔订单用户都可使用美团红包。

01 针对高客单价用户 对头部品牌更有利

拼好饭为多个用户在同一家店下单(多个C对单个B),而此功能为同一用户在多家店下单(单个C对多个B),最后由骑手统一配送。其目标客群与拼好饭也有所不同,目前上线商品客单价较高,适用于同一用户想点多家外卖,如点了正餐再点奶茶和甜品,或者点了饭再点汤,以及团体订餐等场景。

实际上,此功能在电商行业并非新玩法,类似于加购结算、搭配购等。除了为用户带来便利外,本质还是考验骑手的运力调配能力,顺便解决单店商品覆盖不全的问题。如果商品组的好,又可半个小时送到,用户体验可大幅提升。

亿邦动力与多位商家和服务商就此功能交流,其中一位服务商认为,该功能最主要的是赋能商圈,新品牌、大品牌依旧有优势,会有更多的流量曝光及单量提升,但现有板块盘会更卷 ,中小商家可能没什么优势或对销量提升影响不大,更倾向于“赚吆喝”。

对平台来讲,可以提高品牌忠诚度,此功能有先发优势,另外配送效率会提升,该服务商认为依照惯性平台抽成比例不会下调。

02“把小店变成仓,为即时零售铺路?”

从长期来看,一位人士认为,美团可能要奔着Amazon的玩法,让用户慢慢忽略供给的差异。“只认美团平台,由美团来决定到底是选谁家的货,商家逐步成为供货仓库。”

该人士认为,如果放在美团要建成10万闪电仓战略下来看,那就是先解决跨店问题,然后逐步弱化店铺,终极状态是用户来直接选择商品、下单、收货,至于是买哪家店的货,则由美团做主。“让即时零售的购物体验,无限接近于电子商务,这背后其实除了供给,超强的配送能力也不能忽略,除了美团其他平台就是想干也做不到。”

但该人士认为,餐饮很难做到以上的终极状态,因为其属于非标品。“眉州东坡的夫妻肺片,和路边小店的夫妻肺片,质量和价格都相差太远了。餐饮是有品牌意识的,但零售标品没有。所以闪购业态下的标准商品,其实更容易实现。”

另一位商家也持相同意见,“你买个小东西还看哪家前置仓吗,用户在意的是价格、配送时效。”显然,在品牌标品的背景下,用户可能并不在意供货商是哪家。之所以闪购目前是以店为主的展示逻辑,是沿袭了外卖的产品规则。

“我之前总说:如果电商平台的商品美团都有,价格还一样,美团还可以一个小时内送到家,用户会选择哪个平台下单显而易见。”业内人士说道。“如果这么发展,某种程度上,美团其实把小店也变成了仓,只具备发货功能。”

03 用户方便 平台获利 骑手如何?

上述人士认为,餐饮交易更高频,运力更好调配,商家集中度也更高。因此,先内测试水,之后即时零售再沿用此模式,但供给集中是前提。

用户一次下多单,可提升单量;一个骑手完成多家配送,平台履约效率提升。那么此功能上线后,对骑手又有何影响?从运力调配上看,美团只有一个骑手事业部,骑手都可复用,包括美团买药等业务。“骑手如果是象征性安抚一下,可以提升到 1.2倍的运费佣金,但佣金谁出呢?没人愿意出,所以大概率骑手没什么变化。”还有服务商认为,平台消费群体是固定的,因此骑手收入并不会增加,但可以让骑手也卷起来。“算法模型算出来的,只是利益最大化,人只是工具。”一位商家这样说道。

此外,有人质疑此功能是否会“适得其反”,“本意是这个店买一碗螺蛳粉,再去另一家店捎一个炸鸡腿;实际是:在这个店下单0.1元的水,再去另外一家店下0.1元的泡面.....不到1元钱,吃遍整个商圈。”但目前来看,各个商家都设置了起送门槛,0元起送的商家选品设置上客单价均相对较高,暂时看起来没有“薅羊毛”的机会。不过,也有商家认为,“如果一直这样单量起不来,纯靠美团试水喂流量,但是流量在他(美团)看来是有成本的,不会持续。”

亿邦持续追踪报道该情报,如想了解更多与本文相关信息,请扫码关注作者微信。

文章来源:亿邦动力

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