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Shopee退出智利与哥伦比亚市场

王昱 2025/11/01 20:19
王昱 2025/11/01 20:19

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Shopee退出智利和哥伦比亚市场,拉美地区仅剩墨西哥和巴西站点。

1.事件细节:2025年10月31日23:59后停止新订单,已有订单继续履行。

2.退出原因:竞争激烈(Mercado Libre、亚马逊等主导)、政策变化(智利取消免税并征收19%增值税)、高运营和获客成本。

Shopee在巴西市场表现亮眼,提供了积极信号。

1.2024年销售额达600亿雷亚尔。

2.物流优化:13个配送中心、180个中转枢纽、3000多个收货点,配送时间缩短。

3.流量增长:2025年9月以40.7%份额领跑巴西购物App。

Shopee的品牌策略和市场表现为品牌商提供重要启示。

1.品牌营销方面:低价促销和游戏化互动策略初期快速积累用户,但受政策限制(增值税征收削弱低价优势)。

2.消费趋势:本地化运营在巴西成功,用户活跃持续增长,显示本地化策略的必要性。

产品研发和渠道建设方面。

1.挑战:高成本环境需要更高效渠道(如物流基建投资)。

2.机会:巴西市场成功案例展示通过本地化强化品牌定位。

政策环境变化带来风险与机会解读。

1.政策解读:智利政策变动(取消小额免税、征收19%增值税),增加跨境卖家的成本负担。

2.风险提示:高运营和获客成本可能导致市场退出,类似智利和哥伦比亚的失败案例。

市场增长机会和学习点。

1.机会:巴西市场显示持续增长潜力(600亿雷亚尔销售额),适合寻找新增量。

2.应对措施:学习Shopee在巴西的本地化运营模式;商业模式上可借鉴物流优化和用户互动策略。

电商发展提供商业机会和数字化启示。

1.商业机会:巴西市场Shopee的成功(销售额增长和基建扩张),显示拉美电商需求旺盛,适合产品供应合作。

2.推进数字化:物流体系优化(配送中心建设)提示工厂需加强数字化履约能力。

挑战因素需注意。

1.政策影响(如增值税征收)可能增加生产成本;高运营成本场景需谨慎进入。

行业趋势和痛点解决方案为服务商参考。

1.行业发展趋势:Shopee退出拉美两国显示竞争加剧,电商平台战略收缩。

2.客户痛点:高获客成本和复杂履约体系是核心挑战(如在智利失败案例)。

潜在解决方案和创新。

1.服务方案:借鉴Shopee在巴西的本地化基建(如配送时间缩短),提供高效物流服务;新技术应用可优化成本控制。

平台运营策略和风险规避提供学习点。

1.平台的最新做法:Shopee退出市场决策(如关闭智利和哥伦比亚站点),显示市场评估的重要性。

2.运营管理:在巴西的成功(物流优化和本地化投资),提示平台需强化履约系统。

招商和风向规避。

1.需求与问题:政策变化(增值税政策)作为风险点需规避;巴西市场展示平台招商机会(用户增长)。

产业新动向和政策启示是关键。

1.产业新动向:Shopee在拉美的战略收缩(智利和哥伦比亚退出)及欧洲撤退案例,显示电商全球化挑战。

2.新问题:商业模式复制失败(低价策略在政策限制下无效),值得深入探讨。

政策建议和商业模式启示。

1.政策法规启示:增值税征收对低价模式的冲击,建议研究政策适应性策略;商业模型需结合本地化避免风险。

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声明:快读内容全程由AI生成,请注意甄别信息。如您发现问题,请发送邮件至 run@ebrun.com 。

我是 品牌商 卖家 工厂 服务商 平台商 研究者 帮我再读一遍。

Quick Summary

Shopee exits Chile and Colombia, retaining only Mexico and Brazil in Latin America.

1. Event details: New orders will cease after 23:59 on October 31, 2025, while existing orders will be fulfilled.

2. Exit reasons: Intense competition (dominance of Mercado Libre and Amazon), policy changes (Chile eliminated tax exemptions and imposed a 19% VAT), and high operational and customer acquisition costs.

Shopee demonstrates strong performance in Brazil, offering positive signals.

1. 2024 sales reached 60 billion BRL.

2. Logistics optimization: 13 distribution centers, 180 transit hubs, and over 3,000 pickup points have shortened delivery times.

3. Traffic growth: In September 2025, Shopee led Brazilian shopping apps with a 40.7% market share.

Shopee's brand strategy and market performance offer key insights for brands.

1. Brand marketing: Low-price promotions and gamified interactions initially accelerated user growth, but policy constraints (VAT imposition weakened the low-price advantage) posed challenges.

2. Consumer trends: Successful localization in Brazil, with sustained user activity growth, highlights the necessity of localized strategies.

Product development and channel building considerations.

1. Challenges: High-cost environments require more efficient channels, such as logistics infrastructure investments.

2. Opportunities: Brazil's success demonstrates how localization can strengthen brand positioning.

Policy changes present both risks and opportunities for sellers.

1. Policy interpretation: Chile's elimination of small-value tax exemptions and 19% VAT increase cross-border sellers' cost burdens.

2. Risk alert: High operational and customer acquisition costs may lead to market exits, as seen in Chile and Colombia.

Market growth opportunities and key takeaways.

1. Opportunities: Brazil shows sustained growth potential (60 billion BRL in sales), making it suitable for seeking new increments.

2. Response measures: Learn from Shopee's localized operations in Brazil; adopt logistics optimization and user engagement strategies in business models.

E-commerce development presents business opportunities and digitalization insights.

1. Business opportunities: Shopee's success in Brazil (sales growth and infrastructure expansion) reflects strong e-commerce demand in Latin America, suitable for product supply partnerships.

2. Digital advancement: Logistics optimization (distribution center development) indicates factories need to enhance digital fulfillment capabilities.

Challenges to consider.

1. Policy impacts (e.g., VAT imposition) may increase production costs; high operational cost scenarios require cautious entry.

Industry trends and pain points offer reference for service providers.

1. Industry trends: Shopee's exit from two Latin American markets reflects intensified competition and strategic contraction among e-commerce platforms.

2. Customer pain points: High customer acquisition costs and complex fulfillment systems are core challenges, as seen in Shopee's Chile case.

Potential solutions and innovations.

1. Service offerings: Emulate Shopee's localized infrastructure in Brazil (e.g., reduced delivery times) to provide efficient logistics services; leverage new technologies for cost control optimization.

Platform operation strategies and risk mitigation offer learning points.

1. Platform strategies: Shopee's market exit decisions (e.g., closing Chile and Colombia) underscore the importance of market assessment.

2. Operational management: Success in Brazil (logistics optimization and localized investment) highlights the need for platforms to strengthen fulfillment systems.

Merchant recruitment and risk avoidance.

1. Demand and issues: Policy changes (e.g., VAT policies) represent risks to avoid; Brazil's market demonstrates platform recruitment opportunities (user growth).

Industry dynamics and policy implications are key research areas.

1. Industry trends: Shopee's strategic contraction in Latin America (exits from Chile and Colombia) and earlier retreats in Europe highlight challenges in e-commerce globalization.

2. New questions: Business model replication failures (e.g., low-price strategies ineffective under policy constraints) warrant in-depth exploration.

Policy recommendations and business model insights.

1. Policy implications: VAT impacts on low-price models suggest a need for policy adaptability strategies; business models must integrate localization to mitigate risks.

Disclaimer: The "Quick Summary" content is entirely generated by AI. Please exercise discretion when interpreting the information. For issues or corrections, please email run@ebrun.com .

I am a Brand Seller Factory Service Provider Marketplace Seller Researcher Read it again.

【亿邦原创】11月1日消息,日前,Shopee正式宣布退出智利与哥伦比亚市场,其在拉美地区仍保留墨西哥、巴西与阿根廷三个站点。该平台表示,自当地时间2025年10月31日23:59起,智利和哥伦比亚将不再接受新订单,已有订单将继续履行。

据悉,Shopee在拉美市场的发展始于2019年。当年10月,其巴西站点正式上线,并通过低价促销和游戏化互动的差异化策略迅速积累用户。2021年6月,Shopee进一步进入墨西哥、智利和哥伦比亚市场,试图复制已经成功验证的巴西模式。

Shopee在这三个西语国家市场的初期表现亮眼,应用下载排名快速跃升。然而,其在智利和哥伦比亚市场,不久便遭遇了严峻挑战:

已有成熟电商平台竞争激烈,Mercado Libre、亚马逊、速卖通等平台根深蒂固,长期占据主导地位;政策环境剧烈变化,近年来,智利陆续取消小额跨境包裹免税政策,并开始对进口商品征收19%增值税,削弱了低价策略的优势。

同时,高运营成本、复杂的履约体系和高涨的用户获客成本,也使Shopee始终难以快速占领市场。2022年9月,Shopee先是关闭了智利和哥伦比亚的本土团队,仅保留跨境业务。最终,在2025年11月1日,其彻底关闭了这两个国家站点。

事实上,这并非Shopee在非东南亚市场的首次战略收缩。早在2022至2023年,该平台在欧洲市场也曾有过类似举动,其先后关闭法国、西班牙和波兰站点,彻底撤离欧洲市场。

尽管如此,Shopee在拉美并非全面失利。在墨西哥和巴西市场,该平台仍如常运营,尤其在巴西市场,其表现颇为亮眼。

数据显示,2024年,Shopee在巴西的销售额达到600亿雷亚尔。截至2025年,其在当地已经累计建设了13个配送中心、180个中转枢纽和3000多个收货点,平均配送时间较2024年缩短两天以上。

而通过本地化运营和大规模基建投资,Shopee在巴西的流量和用户活跃度保持持续增长。根据Conversion最新数据显示,2025年9月,Shopee以高达40.7%的份额,在巴西购物类App的流量榜单中重夺魁首。


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文章来源:亿邦动力

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