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美团、阿里、京东紧急停战 联手封杀大批商家

小孟 2026-06-15 09:43
小孟 2026/06/15 09:43

邦小白快读

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本文核心干货是美团、淘宝闪购、京东外卖三大平台联手启动网络餐饮行业整治,建立违规商家跨平台封杀机制,行业正式告别野蛮生长,进入规范发展阶段,普通读者可关注以下核心信息:

1. 严重违法违规的外卖商家会被列入跨平台共享黑名单,一处违法就会被全网限制经营,再也无法换店名、换平台“换马甲”重新开店,普通用户点外卖遇到违规商家的概率会大幅降低。

2. 此前行业存在的幽灵外卖(无实体店、资质造假店铺)已经被大规模整治,此前7家平台曾因审核不严被罚近36亿,共查出6.7万余家幽灵店铺,目前所有违规店铺已经全部下架。

3. 本次公约还规范了行业竞争和骑手服务,恶性低价竞争被遏制,骑手配送权益得到明确保障,配送环节更规范,普通用户的外卖消费安全性和体验都会有明显提升。

本次网络餐饮行业合规升级,给餐饮品牌商带来了全新的发展环境与机会,核心干货内容如下:

1. 竞争环境得到优化,跨平台黑名单共享机制清理了违规商家,彻底解决了过去违规商家被清退后换平台重新经营、挤压合规品牌市场空间的问题,劣币驱逐良币的情况得到有效遏制。

2. 品牌经营自主权提升,公约明确禁止平台强制营销和“二选一”,保护商家定价权,同时要求联合营销餐品实付价不低于原价50%(咖啡茶饮除外),杜绝恶性低价竞争,品牌不用被迫参与无利润的低价战。

3. 行业转向品质优先的发展方向,消费者对食品安全的关注度不断提升,合规经营、重视品质的品牌会获得更多用户信任和市场机会,同时资质审核要求变严,品牌需要做好定期资质复核,满足平台合规要求。

本次网络餐饮行业的合规升级,给外卖卖家明确了政策变化、机会与风险,核心干货如下:

1. 政策方向明确,监管力度持续升温,行业已经建立跨平台违规黑名单共享机制,严重违法违规的卖家会被全网封杀,再也无法通过换账号、换店名重新经营,合规经营已经成为必然要求,不存在违规后换平台规避的空间。

2. 合规卖家获得明确利好,公约禁止平台“二选一”,保护卖家定价权,遏制了恶性低价竞争,中小合规卖家的生存空间得到拓展,不用再被迫参与挤压利润的低价补贴战。

3. 风险提示需要注意,现在资质审核要求大幅收紧,新入驻卖家必须实质核验,存量卖家每半年要复核一次,还会严查虚假门面、多商户共用门头等问题,违规卖家会被清退,卖家需要提前做好资质合规准备。

4. 长期发展机会明确,行业清理违规商家后,转向品质竞争,合规做产品的卖家能获得更多用户信任,发展环境更稳定健康。

本次网络餐饮行业的合规升级与品质转向,给餐饮供应链工厂带来了新的商业机会与发展启示,核心干货如下:

1. 产品生产需求发生变化,行业对食品安全、合规资质的要求大幅提升,下游正规餐饮商家对标准化、合规化的供应链产品需求明显增长,尤其是蛋糕这类幽灵店铺重灾区的品类,合规工厂的订单会获得明显增长。

2. 获得更广阔的商业机会,幽灵店铺被大规模清理后,正规餐饮商家的市场份额会持续提升,带动正规供应链工厂的订单增长,行业整体进入健康发展轨道,工厂能获得更稳定长期的订单。

3. 数字化转型有了明确方向,行业推行“互联网+明厨亮灶”,要求生产环节透明化,工厂可以推进自身生产环节的数字化可视化改造,适配下游餐饮品牌和平台的合规要求,提升自身的市场竞争力。

4. 全行业统一合规要求,工厂对接多平台品牌商家的规则成本降低,能更顺畅的拓展合作客户。

本次网络餐饮行业的合规变革,清晰展现了行业发展趋势、客户痛点与新的服务机会,核心干货如下:

1. 行业发展趋势明确,网络餐饮已经从过去的规模扩张、抢份额阶段,转向品质优先、合规发展的新阶段,监管趋严是长期方向,市场对合规相关服务的需求会大幅增长。

2. 市场诞生了明确的客户痛点,不管是平台还是商家,都面临更高的合规管理要求:商家需要满足资质定期复核、明厨亮灶改造等新要求,平台需要更高效的违规商家识别、跨平台信息同步的技术支持,过去没有系统化的解决方案。

3. 服务商可以针对性开发解决方案抓住新机会,面向商家可以推出资质复核代办、明厨亮灶数字化改造、合规经营咨询等服务,面向平台可以开发跨平台违规商户信息共享系统、智能识别幽灵店铺的技术工具,解决行业合规升级带来的痛点,获得新的增长空间。

本次行业整治与自律公约的签署,给网络餐饮平台明确了发展方向与需要规避的风险,核心干货如下:

1. 监管要求清晰,监管对食品安全、商家资质审核的要求持续升级,过去平台为了抢规模放松审核会面临天价处罚,此前7家平台就因为对幽灵店铺审核不严被罚近36亿,平台必须把合规放在业绩增长之前,不能再为了KPI放松入驻审核。

2. 行业形成了新的运营标准,三大平台已经建立跨平台黑名单共享机制,明确了“一处违法、全网受限”的规则,同时要求新商户实质核验、存量商户每半年复核,推行“互联网+明厨亮灶”,禁止二选一、限制恶性低价竞争,这些已经成为行业统一运营要求。

3. 明确了需要规避的旧有发展路径,过去为了抢份额放松审核的模式已经走不通,现在全行业统一合规要求,收紧审核不会造成商家流失,反而能遏制劣币驱逐良币,对正规平台有利。

4. 未来竞争方向明确,合规之后竞争转向效率提升、品类丰富度、用户体验的高阶竞争,平台需要在这些方向布局,打造自身核心竞争力。

本次网络餐饮行业的一系列变化,展现了产业发展的新动向、新问题与新的治理模式,核心干货如下:

1. 产业出现明确新动向,网络餐饮行业已经完成从被动合规到主动治理、从规模扩张到品质优先的深层转折,一个以食品安全为底线、以公平竞争为准绳、以多方共赢为目标的行业新秩序,正在加速确立。

2. 暴露了原有增长模式的深层矛盾,过去外卖大战中,平台以商家数量、订单增速为核心KPI,导致入驻审核环节为效率让路,即便平台有审核能力,也会系统性放松审核,滋生了大量幽灵外卖,这是原有规模导向商业模式的内在张力带来的必然结果。

3. 出现了行业治理的创新模式,本次推出的跨平台违规黑名单共享机制,解决了过去不同平台信息不连通、违规商家换马甲复活的行业顽疾,同时监管处罚给全行业带来统一合规压力,均等化了合规成本,有效遏制了劣币驱逐良币,是值得研究的行业治理创新。

4. 未来行业竞争会转向高阶的品质、效率竞争,原有烧钱补贴换规模的模式被淘汰,新的合规竞争模式正在形成,值得持续跟踪研究。

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我是 品牌商 卖家 工厂 服务商 平台商 研究者 帮我再读一遍。

Quick Summary

This article highlights the key takeaway that Meituan, Taobao Flash Sale, and JD Food Delivery have jointly launched an industry-wide cleanup for China's online food delivery sector, establishing a cross-platform ban mechanism for non-compliant merchants. The industry has officially ended its era of unregulated growth and entered a phase of standardized development. General readers can focus on the following core points:

1. Seriously non-compliant food delivery merchants will be added to a cross-platform shared blacklist, meaning violations at one platform will lead to restricted operations across the entire network. Violators can no longer reopen under new names or "rebrand" on other platforms, which will significantly reduce the chance that consumers encounter non-compliant merchants when ordering food delivery.

2. Previous large-scale cleanup operations have already targeted so-called "ghost restaurants" – unlicensed stores operating without physical locations or with falsified qualifications. Seven major platforms were previously fined nearly 3.6 billion yuan ($495 million) for lax merchant screening, with more than 67,000 ghost restaurants identified. All non-compliant stores have now been taken offline.

3. The new industry covenant also regulates market competition and delivery rider services. It curbs predatory pricing, clarifies protections for riders' employment rights, and standardizes delivery operations, leading to clear improvements in both food safety and the overall ordering experience for consumers.

This round of compliance upgrading in China's online food delivery industry has created a new development environment and fresh opportunities for food and beverage brands. Key takeaways are as follows:

1. The competitive environment has improved: the cross-platform shared blacklist mechanism clears out non-compliant merchants, completely solving the long-standing problem of violators reopening on other platforms after being removed, which had crowded out market share for compliant brands. The "bad money drives out good" dynamic has been effectively contained.

2. Brands gain greater operating autonomy: the covenant explicitly bans platforms from forcing mandatory marketing activities and "pick one of two" exclusivity arrangements, protecting merchants' pricing power. It also requires the actual payment price of joint marketing products to be no less than 50% of the original price (excluding coffee and tea drinks), eliminating predatory cutthroat price competition. Brands are no longer forced to participate in profit-eroding price wars.

3. The industry is shifting to a quality-first development direction. As consumers grow increasingly concerned about food safety, compliant brands that prioritize quality will gain more consumer trust and market opportunities. At the same time, stricter qualification review requirements mean brands need to complete regular qualification rechecks to meet platform compliance requirements.

This round of compliance upgrading in the online food delivery industry clarifies policy changes, opportunities and risks for food delivery sellers. Key takeaways are as follows:

1. The policy direction is clear: regulatory pressure continues to intensify, and the industry has established a cross-platform non-compliant blacklist sharing mechanism. Seriously violating sellers will be banned across the entire network and can no longer reopen via changing accounts or store names. Compliance has become an inevitable requirement, and there is no longer any space to avoid penalties by switching platforms after violations.

2. Compliant sellers gain clear benefits: the covenant bans platform exclusivity arrangements, protects sellers' pricing power, and curbs cutthroat predatory pricing. This expands the room for survival for small and medium-sized compliant sellers, who are no longer forced to participate in profit-eroding price wars driven by subsidies.

3. Risk reminders: Qualification review requirements have been significantly tightened. Newly entering sellers must undergo in-person verification, while existing sellers must pass a recheck every six months. Regulators are also strictly cracking down on fake storefronts and multiple merchants sharing the same storefront. Non-compliant sellers will be removed from platforms, so sellers need to prepare for compliance in advance.

4. Clear long-term development opportunities: After the industry cleans up non-compliant merchants, competition will shift to product quality. Sellers that operate compliantly and focus on product quality will gain more consumer trust and operate in a more stable, healthy development environment.

This round of compliance upgrading and the industry's shift to quality-focused development brings new business opportunities and development insights for food supply chain factories. Key takeaways are as follows:

1. Product demand is changing: The industry's requirements for food safety and compliance qualifications have increased significantly. Downstream formal food and beverage merchants are seeing growing demand for standardized, compliant supply chain products. This trend is particularly strong in categories such as cakes, which were heavily hit by ghost restaurants, so compliant factories will see obvious order growth.

2. Factories gain broader business opportunities: After large-scale cleanup of ghost restaurants, the market share of formal food and beverage merchants will continue to rise, driving order growth for formal supply chain factories. The overall industry is entering a healthy development track, so factories can secure more stable, long-term orders.

3. Digital transformation now has a clear direction: The industry is promoting the "Internet + Bright Kitchen" policy that requires production transparency. Factories can advance digital and visual transformation of their production processes to meet the compliance requirements of downstream food brands and platforms, and improve their own market competitiveness.

4. Unified compliance requirements across the industry reduce the rule compliance cost for factories that work with brands on multiple platforms, making it smoother to expand cooperative client relationships.

This round of compliance reform in the online food delivery industry clearly shows industry trends, client pain points and new service opportunities. Key takeaways are as follows:

1. The industry development trend is clear: online food delivery has moved past its earlier phase of scale expansion and market share grabbing, and entered a new phase of quality-first, compliance-focused development. Stricter regulation is a long-term direction, and market demand for compliance-related services will grow significantly.

2. Clear client pain points have emerged in the market: Both platforms and merchants face higher compliance management requirements. Merchants need to meet new requirements such as regular qualification rechecks and Bright Kitchen transformation, while platforms need technical support for more efficient non-compliant merchant identification and cross-platform information synchronization, for which there was no systematic solution before.

3. Service providers can develop targeted solutions to capture new opportunities: For merchants, they can launch services such as qualification recheck agency, digital transformation for Bright Kitchen requirements, and compliance operation consulting. For platforms, they can develop cross-platform non-compliant merchant information sharing systems and technical tools for intelligent identification of ghost restaurants. By solving the pain points brought by industry compliance upgrading, service providers can open up new growth space.

This round of industry cleanup and the signing of the self-regulation covenant clarifies the development direction and risks to avoid for online food delivery platforms. Key takeaways are as follows:

1. Regulatory requirements are clear: Regulatory requirements for food safety and merchant qualification review continue to upgrade. In the past, platforms that relaxed review to grab market share faced huge fines – seven platforms were previously fined nearly 3.6 billion yuan for lax screening of ghost restaurants. Platforms must prioritize compliance over growth, and can no longer relax onboarding review to meet KPIs.

2. New unified operating standards have been formed: The three leading platforms have established a cross-platform shared blacklist mechanism, formalizing the rule of "one violation, restrictions across the network". The rules also require in-person verification for new merchants, bi-annual rechecks for existing merchants, implementation of "Internet + Bright Kitchen", bans on exclusivity arrangements, and restrictions on predatory cutthroat pricing. These have become unified industry operating requirements.

3. Old development paths are clearly marked as high-risk to avoid: The old model of relaxing review to grab market share is no longer viable. Now that the whole industry has unified compliance requirements, tightening review will not lead to merchant loss – instead, it curbs the "bad money drives out good" dynamic, which benefits formal, compliant platforms.

4. The future competition direction is clear: After compliance is established, competition will shift to higher-level competition in operational efficiency, product category richness, and user experience. Platforms need to invest in these areas to build core competitiveness.

This series of changes in China's online food delivery industry reveals new industry trends, underlying problems and innovative governance models. Key takeaways are as follows:

1. Clear new industry trends have emerged: The online food delivery industry has completed a deep turning point, shifting from passive compliance to proactive self-governance, and from scale expansion to quality priority. A new industry order, with food safety as its bottom line, fair competition as its core principle, and multi-stakeholder win-win as its goal, is taking shape at an accelerated pace.

2. The deep-seated contradictions of the original growth model have been exposed: During the earlier food delivery price wars, platforms centered KPIs on merchant count and order growth, leading to onboarding review being sacrificed for efficiency. Even when platforms had the capability to conduct rigorous reviews, they systematically relaxed standards, leading to the proliferation of ghost restaurants. This is an inevitable outcome rooted in the internal tensions of the original scale-oriented business model.

3. An innovative industry governance model has emerged: The newly launched cross-platform shared blacklist mechanism solves the long-standing industry problem of information silos between platforms that allowed non-compliant merchants to rebrand and reopen. At the same time, regulatory penalties have created unified compliance pressure across the industry, equalized compliance costs, and effectively curbed the "bad money drives out good" dynamic. This is a noteworthy innovative case of industry governance worth in-depth study.

4. Future industry competition will shift to higher-level competition focused on quality and efficiency. The original model of burning cash on subsidies for scale growth has been eliminated, and a new compliance-based competition model is taking shape, which is worthy of continuous tracking and research.

Disclaimer: The "Quick Summary" content is entirely generated by AI. Please exercise discretion when interpreting the information. For issues or corrections, please email run@ebrun.com .

I am a Brand Seller Factory Service Provider Marketplace Seller Researcher Read it again.

监管利剑高悬,谁也不敢睁一只眼闭一只眼。

出品 | 电商之家 作者 | 小孟

网红经济时代,我们见过不少劣迹网红试图复出捞金的戏码。

但最终,他们往往面临舆论口诛笔伐、平台层层设卡,各方的抵制态度都在宣告“互联网并非没有记忆”。可以说,网红一但违规失足,那极有可能变成“过街老鼠”。

然而讽刺的是,这种“人人喊打”的舆论压力,在外卖行业却长久失灵。

过去各平台信息互不联通,一个商家在A平台因严重违规被清退,转头就能改头换面,在B平台重新上线,甚至在同一平台换个店名就能“满血复活”。

对比网红复出需经历的重重舆论审查,外卖商家的违规成本实在是太低。

好在,随着外卖大战全面爆发,这个行业被推到了聚光灯下,受到全社会的高度关注。那些藏污纳垢的角落、长久积攒的违法违规行径,终于可以被一一厘清,开启一场迟到的清算。

近日,在广东市监局有关负责人的见证下,美团、淘宝闪购、京东外卖三大网络餐饮平台共同签署了《广东省网络餐饮行业高质量发展与食品安全自律公约》。

公约分为五章,共二十一条,紧扣市场监管总局第123号令,其中,最大亮点便是首次提出建立跨平台“黑名单”共享机制。

依据第二章“平台提供者主体责任”第九条,对构成犯罪或严重违法的入网食品生产销售者,列入黑名单,禁止其通过更换账号等方式重新经营,并倡导各平台共享信息,实现“一处违法、全网受限”。

这意味着严重违法商户将无法“换马甲”在任一平台继续经营,相当于被全网“封杀”。

此外,公约还在商户管理、配送人员关怀等方面作出约定。

比如,禁止强制营销与“二选一”、保护商家定价权。联合营销中,餐品实付价不得低于原价50%(咖啡茶饮除外),守住外卖“价格底线”,杜绝恶性低价竞争。

在骑手权益上也作了相关约定。如2公里内订单配送时间不少于25分钟;骑手可自设同时段接单上限(不超15单);出餐延迟等非骑手原因不得扣罚;劳动报酬不得低于当地小时最低工资,禁止隐性扣款等等。

当然,对于商家的资质严审与常态化复核也被写进公约。新商户须实质核验,存量商户每半年复核一次;推行“互联网+明厨亮灶”,“无堂食”外卖须分类标识;严查虚假门面、多商户共用门头等乱象。

总的来看,此次美团、京东外卖、淘宝闪购三方签署自律公约,传递出的信号再清晰不过:网络餐饮行业正在经历一次从被动合规到主动治理、从规模扩张到品质优先的深层转折。

事实上,这股监管升温的势头从去年便已悄然启动,几乎与外卖大战的硝烟同步。

从违规商家到“幽灵外卖”,从商家定价权保护到骑手权益保障,越来越多规定被写入行业准则,每一步都踩在同一个节拍上:一个以食品安全为底线、以公平竞争为准绳、以多方共赢为目标的行业新秩序,正在加速确立。

行业刮骨疗毒的同时,幽灵外卖这个最大的行业“毒瘤”也被整治。

今年4月,7家电商巨头因为“幽灵外卖”被市场监管总局罚了将近36个亿。

有关部门披露的罚款名单里,拼多多被罚15.22亿,断层第一;美团、京东、淘宝闪购分别被罚7.46亿、6.35亿、5.58亿;抖音、淘宝、天猫也赫然在列。同时,7家平台老板和食品安全总监个人合计被罚1968.74万。

到底出了什么事?

简言之,就是这7家平台对入驻商家审核不到位,让大量“幽灵店铺”(没有实体店、资质造假或证照不全的外卖店)堂而皇之上架接单。同时,平台明知有转单平台在帮这些店铺倒手订单、侵害消费者权益,却睁一只眼闭一只眼,没采取任何措施。

据了解,监管部门从一个蛋糕订单顺藤摸瓜,最终查出约6.7万余家无实体店的“幽灵店铺”和360万单违规订单。

除了天价罚款,7家平台被责令整改,暂停新增蛋糕店铺3到9个月不等——注意是蛋糕品类被单独拎出来严管,说明这个品类是“幽灵店铺”重灾区。目前所有平台已下架未经审核的幽灵店铺,停止与相关转单平台合作。

为什么这次震动这么大?

它之所以引发广泛震动,不仅在于金额本身,更在于它以一种极具冲击力的方式,将外卖行业长期存在的“幽灵外卖”问题,从灰色地带推向了公共治理的中心舞台。

从表面看,这张罚单与2025年以来外卖行业的“品质升级”叙事形成了刺眼反差。

过去一年,各大平台在补贴大战中同步高调推出“明厨亮灶”、后厨直播、证照公示等功能,试图以透明化、可视化重塑消费者信任。

然而,当平台的大批幽灵店铺被曝光,这种“前台亮灶、后台藏鬼”的割裂感,难免让人瞠目结舌。

但是我们又不得不正视一个事实:那就是行业在品质升级的同时势必会被抓出许多内鬼,所谓刮骨疗毒就是这个道理。

其深层的矛盾在于,“明厨亮灶”等品质工程与幽灵外卖的并存,并非简单的“疏忽”或“技术故障”,而是商业模式内在张力的外化。

2025年的外卖大战中,客观上,各大平台为争夺市场份额投入巨额补贴,商家数量、SKU丰富度和订单增速成为核心KPI。在这种增长逻辑下,入驻审核环节很容易成为“为效率让路”的软性约束。

平台并非没有审核能力,但当审核严格度与业绩增长速度直接挂钩时,压力分摊到每个个体身上,系统性的放松几乎是竞争格局下的必然结果。

因此,对平台方而言,监管和处罚是一把双刃剑。

短期看,直接财务损失和“幽灵外卖”标签对品牌信任的冲击,是实实在在的代价。

但从另一个角度看,罚单也客观上为平台提供了一个“外部强制力”,使其可以借此统一审核标准、清理违规商户,而不必担心在激烈竞争中因“单方面收紧入驻门槛”而流失商家。

当所有平台都被置于同一套高压规则下,合规成本被均等化,反而可能遏制“劣币驱逐良币”的恶性竞争。

值得注意的是,这场竞争并不会因为合规升级而偃旗息鼓。

恰恰相反,合规只是堵死了低质竞争的后路,反而会倒逼三家巨头在新的维度上卷起来——卷效率、卷品类丰富度、卷用户体验,一场更高维度的较量才刚刚开始。

首先,阿里对即时零售的投入是长期战略,不会因短期补贴降温而动摇。阿里管理层表示投入仍将继续。从目标看,阿里计划2028财年即时零售业务突破1万亿元,2029财年实现板块整体盈利——战略决心坚定,弹药充足,随时可能再度进攻。

其次,一直失血的美团也在一季度实现了大幅减亏,超越市场预期。同时稳稳守住高客单价市场份额并结合业务推出不同的AI提效工具,展现出其面临价格战围剿的韧性。

最后,京东也持续强化品质外卖的用户心智。依托稳健的基础业务和供应链建设,与其他两家形成相对差异化的竞争。

总之,去年“奶茶0元购”盛行时,那种“平台先烧钱垄断、再提价收割消费者”的担忧并未成真。平台博弈和监管介入,把行业从无序补贴、恶性竞争的泥潭里拽了出来,推向了规范发展的轨道。

等到潮水真正退去,外卖行业到底有没有护城河,谁的护城河更深,谁又能弯道超车——这些悬念,自会有分晓。而对于广大消费者而言,最重要的莫过于行业毒瘤被大面积铲除,外卖行业野蛮生长的时代终于要结束了。

注:文/小孟,文章来源:电商之家(公众号ID:iechome),本文为作者独立观点,不代表亿邦动力立场。

文章来源:电商之家

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