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跨境卖家的利润 被谁悄悄吃掉了?

龚作仁 2026-06-08 12:43
龚作仁 2026/06/08 12:43

邦小白快读

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本文点明当前跨境电商行业普遍面临增收不增利的困局,核心利润黑洞并非大家熟知的运费、关税、汇率波动,而是容易被忽略的人效断层,并给出了明确的破局方向,核心干货如下:

1. 当前行业现状:头部大卖赛维时代、傲基股份都出现营收大幅增长但利润暴跌的情况,中小卖家生存空间更被挤压。目前行业人才缺口高达400万,亚马逊运营岗位年平均离职率达37%,跨境团队平均36%的工作时间都消耗在手动更新Listing、调价等低价值重复劳动上,近半数卖家仍依赖手工操作,流程碎片化严重。

2. 破局方向与相关活动:行业已经进入用AI重构人效的拐点,主流跨境平台都在落地AI基础设施,6月26日LinkFox AI将在深圳福田会展中心举办产品发布会,现场演示AI沉淀运营经验、生成素材、提升效率的方案,到场还可领取千万专属Token。

本文针对当前跨境品牌出海普遍遇到的增收不增利问题,点明核心矛盾与破局方向,对品牌商的核心参考干货如下:

1. 当前行业与消费趋势:跨境出海已经进入存量竞争阶段,依靠堆砌人力换取增长的粗放时代已经结束,AI驱动提效是行业必然趋势,80%的亚马逊卖家已将应用自动化工具提效列为2025年十大战略重点,约三分之一卖家认为行业最大变化将围绕AI展开。

2. 当前品牌运营的核心痛点:人力成本刚性上涨,行业人才缺口达400万,高离职率导致核心选品、运营经验流失,业务连续性被打断,大量人力被消耗在低价值重复劳动中,持续侵蚀品牌利润。

3. 可落地改进方向:品牌商可借助AI工具沉淀核心运营经验,把人力从重复劳动中解放出来,投入到品牌营销、产品研发等高价值环节,借助AI重构人效稳住利润基本盘。

本文为跨境卖家剖析了利润下滑的核心原因,也提示了风险和新的增长机会,核心干货如下:

1. 风险提示:多数卖家习惯关注运费、关税、汇率波动等显性成本,实际上人效断层才是当前最主要的隐性利润黑洞。头部大卖已经出现增收不增利的情况,中小卖家更要警惕,人力成本刚性上涨,高离职率会导致业务断档、经验流失,大量工时浪费在重复劳动上,会持续挤压利润空间。

2. 机会提示:当前AI已经成为主流跨境平台的基础服务设施,亚马逊、Shopify、eBay、TikTok Shop都陆续推出了官方AI工具,行业已经迎来用AI重构人效的拐点,卖家可借助AI解决人员流动带来的问题,提升流程效率,沉淀运营资产,修复利润。

3. 相关活动信息:6月26日LinkFox AI将在深圳福田会展中心举办针对跨境人效问题的产品发布会,到场可体验完整解决方案还能领取专属千万Token。

本文分析了跨境电商行业的人效困局与转型方向,给布局出海的工厂带来多方面启示,核心干货如下:

1. 产品与业务需求方向:当前跨境行业整体被人效不足的问题困扰,卖家对AI提效工具的需求非常强烈,工厂如果布局自有品牌出海,一定要提前重视人效问题,避免落入增收不增利的陷阱。

2. 推进数字化的启示:依靠堆砌人力的粗放增长已经走到尽头,工厂推进跨境业务数字化,要优先借助AI工具将选品、运营等核心经验固化为企业可沉淀、可传承的数字资产,解决人员流动带来的业务断档问题,把人力释放到产品生产设计、研发等高价值环节,提升核心竞争力。

3. 新商业机会:有技术能力的工厂,可以围绕跨境卖家的人效痛点,探索AI提效服务相关的新业务,挖掘新的增长曲线,对接行业需求。

本文梳理了当前跨境电商行业的核心痛点与发展趋势,给跨境服务提供商指明了方向,核心干货如下:

1. 行业发展趋势:跨境电商已经从粗放的人力堆砌增长阶段,进入AI驱动提效的存量竞争阶段,主流平台都将AI作为核心战略方向,八成亚马逊卖家已经把应用自动化工具提升人效列为2025年的核心战略重点,AI提效服务是未来跨境服务赛道的核心机会。

2. 客户核心痛点:当前跨境卖家最突出的痛点是人效断层,一方面行业人才缺口高达400万,人力成本刚性上涨,亚马逊运营岗位年离职率达到37%,人员流动导致核心经验流失、业务连续性中断;另一方面36%的工作时间被消耗在低价值重复劳动上,流程碎片化难以沉淀可复用的数字资产,进一步加剧人效流失。

3. 解决方案方向:服务商可以围绕卖家痛点,开发帮助卖家沉淀运营经验、自动化处理重复工作、智能生成运营素材、批量处理商品信息的AI工具,解决行业的人效顽疾。

本文披露了当前跨境卖家的核心需求与行业发展动向,给跨境平台的运营和战略规划提供了参考,核心干货如下:

1. 卖家对平台的核心需求:当前跨境卖家普遍面临人效不足、利润被隐性侵蚀的问题,八成亚马逊卖家已经将研究应用自动化工具提升人效列为战略重点,卖家迫切需要平台提供AI化的基础设施,帮助自身降低成本、提升效率。

2. 行业内平台的最新做法:目前头部跨境平台已经纷纷落地AI能力,亚马逊将AI驱动列为2026年战略重点,把卖家助手升级为具备Agentic AI能力的智能体;Shopify升级Sidekick为主动推送洞察的AI商业搭档;eBay与OpenAI合作推出全栈AI工具矩阵;TikTok Shop上线了AI辅助商品管理功能,AI已经成为平台提升竞争力的核心方向。

3. 风险规避提示:平台需要跟进卖家的AI提效需求,加大AI基础设施的布局,避免落后于行业趋势,可围绕人效痛点优化平台服务,提升卖家留存,优化平台整体生态。

本文揭示了跨境电商行业发展进入新阶段后的新问题与新动向,对产业研究具备较高的参考价值,核心干货如下:

1. 产业发展出现的新问题:跨境电商已经进入存量竞争阶段,早期依靠堆砌人力实现规模增长的模式已经难以为继,增收不增利成为行业普遍困局,利润侵蚀的核心矛盾已经从显性的运费、关税、汇率波动,转移到隐性的人效断层问题,这是行业发展到新阶段出现的全新命题。

2. 产业发展的新动向:AI已经从概念落地为跨境行业的通用基础设施,头部平台纷纷布局AI能力,八成卖家已经将AI自动化提效列为核心战略,行业正开启用AI重构人效的整体转型,针对跨境人效痛点的AI服务新商业模式正在形成,LinkFox AI的系统化解决方案就是典型案例。

3. 研究启示:后续产业研究可以围绕AI提升跨境电商人效的实际价值、AI重构跨境运营流程的路径、AI对行业格局的影响等方向展开,探索存量竞争阶段跨境行业的转型规律。

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声明:快读内容全程由AI生成,请注意甄别信息。如您发现问题,请发送邮件至 run@ebrun.com 。

我是 品牌商 卖家 工厂 服务商 平台商 研究者 帮我再读一遍。

Quick Summary

This article identifies the widespread "revenue growth without profit growth" dilemma currently plaguing the cross-border e-commerce industry. It points out that the core profit drain is not the commonly discussed shipping costs, tariffs, or exchange rate fluctuations, but the easily overlooked labor efficiency gap. It also outlines clear solutions, with key takeaways as follows:

1. Current industry landscape: Top sellers such as Saiwei Times and Aojie Co., Ltd. have both reported sharp revenue growth paired with plummeting profits, squeezing the survival space for small and medium-sized sellers. The industry currently faces a talent gap of 4 million, with an annual average turnover rate of 37% for Amazon operations positions. On average, cross-border teams spend 36% of working hours on low-value repetitive tasks such as manual listing updates and price adjustments. Nearly half of sellers still rely on manual operations, leading to severely fragmented workflows.

2. Solutions and upcoming event: The industry has reached an inflection point where AI is being leveraged to restructure labor efficiency, and major cross-border platforms are already rolling out AI infrastructure. On June 26, LinkFox AI will host a product launch at the Shenzhen Futian Convention and Exhibition Center. It will demonstrate on-site how AI can operationalize experience, generate content, and boost efficiency, and attendees will receive 10 million exclusive Tokens.

This article addresses the common "revenue growth without profit growth" challenge facing cross-border brands going global, identifies the core contradiction and solutions, with key takeaways for brand owners as follows:

1. Current industry and consumer trends: Cross-border e-commerce has entered an era of stock competition, and the period of粗放 growth driven by headcount expansion is over. AI-powered efficiency improvement is an inevitable industry trend: 80% of Amazon sellers have ranked adopting automation tools for efficiency gains among their top 10 strategic priorities for 2025, and roughly one-third of sellers believe the biggest industry shifts will center on AI.

2. Core pain points for brand operations: Labor costs are rising rigidly, and the industry faces a 4 million talent gap. High turnover leads to the loss of core product selection and operations experience, disrupts business continuity, and diverts large amounts of labor from high-value work to repetitive low-value tasks, continuously eroding brand profit margins.

3. Actionable improvements: Brands can leverage AI tools to institutionalize core operations experience, free up employees from repetitive work to focus on high-value areas such as brand marketing and product R&D, and stabilize core profit margins by restructuring labor efficiency with AI.

This article dissects the core causes of profit decline for cross-border sellers, outlines key risks and new growth opportunities, with key takeaways as follows:

1. Risk warning: Most sellers prioritize visible costs such as shipping, tariffs, and exchange rate fluctuations, but in fact, the labor efficiency gap is currently the largest hidden drain on profits. Top sellers are already facing revenue growth without profit growth, and small and medium-sized sellers should be extra vigilant. Rigid rising labor costs and high turnover lead to business disruptions and lost experience, while massive working hours wasted on repetitive tasks continuously squeeze profit margins.

2. Opportunity alert: AI has now become core infrastructure for major cross-border platforms: Amazon, Shopify, eBay, and TikTok Shop have all rolled out official AI tools in succession. The industry has reached an inflection point for restructuring labor efficiency with AI. Sellers can leverage AI to resolve issues caused by staff turnover, improve workflow efficiency, institutionalize operational assets, and repair profit margins.

3. Upcoming event: On June 26, LinkFox AI will host a product launch focused on cross-border labor efficiency at the Shenzhen Futian Convention and Exhibition Center. Attendees can test the complete solution and receive 10 million exclusive Tokens.

This article analyzes the labor efficiency dilemma and transformation direction of the cross-border e-commerce industry, and offers multi-faceted insights for factories expanding cross-border business, with key takeaways as follows:

1. Product and business direction guidance: The entire cross-border industry currently struggles with insufficient labor efficiency, and seller demand for AI efficiency tools is extremely strong. Factories building their own branded cross-border businesses should prioritize addressing labor efficiency issues early to avoid falling into the "revenue growth without profit growth" trap.

2. Insights for digital transformation: Extensive growth driven by headcount expansion has reached its limit. When advancing digitalization for cross-border business, factories should first use AI tools to convert core experience in product selection and operations into preservable, transferable digital assets. This resolves business disruptions from staff turnover, frees up employees to focus on high-value work such as product design and R&D, and boosts core competitiveness.

3. New business opportunities: Factories with technical capabilities can explore new AI-powered efficiency service businesses targeting cross-border sellers' labor efficiency pain points, tap new growth curves, and align with broader industry demand.

This article sorts out the core pain points and development trends of the current cross-border e-commerce industry, and outlines strategic directions for cross-border service providers, with key takeaways as follows:

1. Industry development trends: Cross-border e-commerce has transitioned from an extensive growth phase driven by headcount expansion to a stock competition phase powered by AI-driven efficiency gains. Major platforms have made AI a core strategic priority, 80% of Amazon sellers have ranked adopting automation tools to improve labor efficiency as a core strategic priority for 2025, and AI efficiency services represent the core opportunity in the future cross-border services track.

2. Core customer pain points: The most pressing pain point for cross-border sellers today is the labor efficiency gap. On one hand, the industry faces a 4 million talent gap, rigidly rising labor costs, and a 37% annual turnover rate for Amazon operations positions; staff turnover leads to lost core experience and disrupted business continuity. On the other hand, 36% of working hours are consumed by low-value repetitive work, and fragmented workflows make it difficult to build reusable digital assets, further exacerbating labor efficiency losses.

3. Solution direction: Service providers can build AI tools targeting seller pain points that help sellers institutionalize operational experience, automate repetitive work, intelligently generate operational content, and process product information in bulk, to resolve the long-standing industry-wide labor efficiency problem.

This article outlines the core demands of cross-border sellers and latest industry trends, and provides reference for the operation and strategic planning of cross-border platforms, with key takeaways as follows:

1. Sellers' core demands for platforms: Cross-border sellers generally face insufficient labor efficiency and hidden profit erosion. 80% of Amazon sellers have listed researching and adopting automated tools to improve labor efficiency as a strategic priority, and sellers urgently need platforms to provide AI-powered infrastructure to help them cut costs and boost efficiency.

2. Latest actions from leading platforms: Top cross-border platforms have already rolled out AI capabilities. Amazon has named AI-driven development as a 2026 strategic priority, and upgraded its seller assistant to an agentic AI-powered intelligent system; Shopify upgraded Sidekick into an AI business partner that proactively pushes insights; eBay partnered with OpenAI to launch a full-stack AI tool suite; TikTok Shop has rolled out AI-assisted product management features. AI has become a core focus for platforms looking to boost competitiveness.

3. Risk mitigation guidance: Platforms need to keep pace with sellers' demand for AI efficiency gains, scale up investment in AI infrastructure to avoid falling behind industry trends, optimize platform services around labor efficiency pain points, improve seller retention, and strengthen the overall platform ecosystem.

This article reveals new problems and trends emerging as the cross-border e-commerce industry enters a new development stage, and offers high reference value for industry research, with key takeaways as follows:

1. New industry problems: Cross-border e-commerce has entered a stock competition phase, and the early growth model relying on headcount expansion to scale is no longer viable. "Revenue growth without profit growth" has become a widespread industry dilemma, and the core driver of profit erosion has shifted from visible factors such as shipping costs, tariffs, and exchange rate fluctuations to the hidden labor efficiency gap — this is an entirely new challenge emerging as the industry enters this new development stage.

2. New industry trends: AI has moved beyond concept to become general infrastructure for the cross-border industry. Leading platforms are rushing to roll out AI capabilities, 80% of sellers have ranked AI-driven automation and efficiency improvement as a core strategic priority, and the industry is undergoing a broad transformation to restructure labor efficiency through AI. New business models for AI services targeting cross-border labor efficiency pain points are emerging, and the systematic solution from LinkFox AI is a typical example.

3. Research insights: Future industry research can focus on directions such as the actual value of AI in improving cross-border e-commerce labor efficiency, the path for AI to restructure cross-border operation workflows, and AI's impact on industry structure, to explore the transformation rules for the cross-border industry in the stock competition era.

Disclaimer: The "Quick Summary" content is entirely generated by AI. Please exercise discretion when interpreting the information. For issues or corrections, please email run@ebrun.com .

I am a Brand Seller Factory Service Provider Marketplace Seller Researcher Read it again.

过去一年,"增收不增利"已成跨境行业普遍困局。

赛维时代2024年营收首破百亿,同比增长56.5%,归母净利润却同比下降36.2%;傲基股份2025年营收同比增长近30%,归母净利润更暴跌68.05%,毛利率由30.8%骤降至26.3%。头部大卖尚且难逃利润侵蚀,更多中小卖家的生存空间正被持续挤压。

当行业还在紧盯运费、关税、汇率波动时,真正的利润黑洞,早已悄悄转移到了另一个更难被量化、却每天都在失血的地方——人效断层

一方面,人力成本呈刚性上涨态势。《中国跨境电商人才培养白皮书(2025)》显示,跨境电商行业人才缺口高达400万,复合型人才供给严重不足,薪资与招聘难度同步攀升。另一方面,团队效率却在规模扩张中被稀释——深圳跨境电商协会调研显示,亚马逊运营岗位年平均离职率达37%,一次人员更替往往伴随7至14天的广告优化停滞,成熟的选品逻辑与投放经验随之流失,新人接手意味着重新踩坑,业务连续性被频繁打断。

更大的隐形成本,是大量工时锁死在低价值的重复劳动中。

ChannelEngine《Marketplace Seller Trends Report 2025》在调研了470位卖家之后惊讶地发现,跨境团队平均36%的工作时间(差不多每周1.8天!)都被花在了手动更新Listing、调价、纠错等操作上。这些工作本来就非常机械,但仍有45%的卖家依赖后台手工更新,52%仅靠内部表格维护,流程高度碎片化,标准化的SOP难以沉淀为可复用的数字资产,进一步加剧了人效流失。

图:45%卖家仍通过Marketplace后台手动更新产品和价格;52%仍用内部表格

80%的亚马逊卖家已将"研究并应用自动化工具提升运营效率"列为2025年十大战略重点。

图:大约三分之一的卖家预计,在线市场销售的最大变化将围绕人工智能展开,人工智能购物助手(36%)和个性化定制AI(32%)。

而主流跨境平台也正将AI从概念落地为卖家基础设施——亚马逊全球开店宣布2026年战略重点为"AI驱动",卖家助手升级为具备Agentic AI能力的智能体;Shopify Winter'26将Sidekick进化为可主动推送洞察的"AI商业搭档";eBay与OpenAI深度合作推出全栈AI工具矩阵;TikTok Shop卖家中心亦上线商品管理中英文实时翻译与一键多市场铺品AI辅助功能。

行业拐点已至,依靠堆砌人力换取增长的粗放时代彻底结束,用AI重构人效,才是修复利润表的唯一手术刀

平时要靠人手搓的工作流,现在可以由AI包揽了!

6月26日,LinkFox AI 2026产品发布会将于深圳福田会展中心7号馆启幕。

这不仅是一场产品秀,也是一次针对跨境行业"人效顽疾"的深度诊疗。我们将直面那些让团队疲惫不堪的病灶,为行业开出一套系统级的康复处方。

如果你还在担心核心经验随离职信一起消失——

那么,是时候把它留下来了。这一次,由我们的产品负责人大亨亲自操刀。他将现场演示:金牌运营的选品直觉与投放逻辑,如何首次从个人脑海中“抽离”出来,固化为企业可沉淀、可传承的数字资产。打通供应商API与专利数据库之后,即便人员流动,新人依然能在系统指引下完成从选品到供应链的标准化作业。核心经验,不再随离职信一起消失。

如果你还在让设计师和运营困在“改稿—驳回—再改稿”的死循环里——

那么,是时候把他们解救出来了。这是我们运营经理黄思涵带来的新一代团队级素材生产方案。视频复刻与智能生成技术,一键产出适配多平台的高转化素材。机器去处理标准,让人重新专注于思考与创造。告别无穷无尽的表格搬运,创意和生命,归还给从业者。

如果你还在担心人员流动导致的业务断档——

那么,是时候用技术的确定性对抗人为的失误率了。现场实操环节,我们的产品经理翟柯羽与解决方案专家庞东亚将联手呈现:AI如何在瞬间复刻爆款Listing,如何串联内部系统实现千条商品的一键刊登。针对执行断层的即刻止血方案,已经就位。

如果你还在思考2026年跨境团队的效率破局方向——

那么,是时候回到一个更大的问题了。LinkFox AI CEO刘志海将从宏观视角出发,结合当前人效倒退与成本激增的行业现状,以及主流平台AI化趋势,深度剖析2026年跨境团队的效率破局方向。当主流平台纷纷拥抱AI基建,只有率先完成内部效率重构的企业,才能在存量市场中稳固利润基本盘。

这是LinkFox AI为跨境人量身定制的一次效率革命。我们深知每一位坚守在这个行业的运营、产品和老板的不易——是你们扛住了平台的规则变幻,撑起了中国品牌出海的风帆。现在,是时候让技术接过重担,把原本属于你们的夜晚和思考力,郑重地还回来了。

6月26日,深圳福田会展中心7号馆,我们等你来,直领现场专属千万Token,一起找回属于我们的效率和信心。

注:文/龚作仁,文章来源:Laborer,本文为作者独立观点,不代表亿邦动力立场。

文章来源:Laborer

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