广告
加载中

冲过千亿 盒马彻底“翻盘”?

凯文 2026-05-26 09:28
凯文 2026/05/26 09:28

邦小白快读

EN
全文速览

本文核心梳理了盒马最新发展情况和核心战略调整,主要干货内容如下:

1. 盒马已经实现2026财年GMV突破1070亿元,连续两个财年实现经调整EBITA为正,业绩稳居中国零售行业前三,完成了早年提出的千亿目标,从野蛮扩张进入高质量发展的壮年阶段。

2. 盒马在千亿规模后推出了一系列战略调整:主动关闭盈利联营门店改直营,统一品控收回品牌主权;将19个区域合并为9个大区,配套AI团队搭建数据驱动的零售体系,目前AI选品已覆盖30%品类;推出盒马鲜生加超盒算NB双业态,共享供应链覆盖全价格带,形成互补。

3. 当前盒马拥有供应链、数字化、品牌三大核心优势,但也面临一二线核心市场饱和、下沉市场复制不确定的挑战。

盒马千亿后的战略调整,对品牌建设、渠道布局都有较高参考价值,核心干货如下:

1. 品牌建设层面:盒马在千亿规模后,主动放弃联营门店的短期利润,关闭7家盈利门店收回品牌管控权,解决联营模式下商品品质、服务标准不一的问题,说明企业规模起来后,长期品牌价值远重于短期利润,统一的品控和服务体验是品牌长青的基础,为品牌商的长期建设提供了参考。

2. 消费趋势与渠道层面:当前消费呈现明显分层特征,盒马用同一供应链支撑高低双价格带,覆盖不同需求的消费者,既树品牌又抢规模,顺应了全价格带零售的发展趋势。同时盒马正在发力下沉市场,未来全直营布局也给品牌商拓展下沉渠道提供了新的合作方向。

3. 运营层面:盒马用AI赋能选品定价,依托用户数据优化决策,品牌商对接盒马时可适配其数字化运营体系,更精准匹配用户需求。

盒马的战略调整给零售卖家带来了明确的机会、风险和可参考的经验,核心干货如下:

1. 市场机会层面:当前硬折扣赛道、三四线下沉市场是盒马重点发力的增长方向,截至2026年5月,盒马旗下硬折扣品牌超盒算NB已经开出510家门店,覆盖多省市,说明这两个赛道是当前零售领域的核心增长机会,卖家可针对性布局相关领域。

2. 可借鉴的经营经验:盒马采用双业态共享供应链的模式,通过规模化集中采购降低成本,同时覆盖不同分层的消费需求,这种模式既解决了降本问题,又能适配多元需求,值得卖家参考学习。另外,卖家要重视品牌品控标准化,避免不同渠道品控不一致损害整体品牌价值。

3. 风险提示:当前一二线核心城市零售门店密度已经接近上限,单店增长陷入瓶颈,而三四线城市消费习惯和能力和一二线有较大差异,存在水土不服的风险,卖家进入下沉市场前需要充分调研,适配当地需求。

盒马的战略调整给工厂带来了新的商业机会和转型启示,核心干货如下:

1. 产品生产需求层面:盒马当前采用双业态并行模式,对不同品质、不同定价的产品有明确的分级需求,超盒算NB升级为核心业态后,已经建立了专属的直采基地和自有品牌生产线,工厂可根据自身生产能力,对接不同业态的需求,开发适配不同价位带的产品,拓展自身的订单渠道。

2. 商业机会层面:盒马正在推进全直营布局,同时大力下沉三四线市场,整体供应链需求进一步扩大,拥有稳定品控能力、规模化生产能力的工厂,更有机会进入盒马的直采体系,获得长期稳定的合作订单。

3. 数字化转型启示:盒马当前已经在核心环节推进AI数据驱动决策,依托用户消费数据指导选品,工厂也可参考这种思路,对接零售端的消费数据,优化产品设计和生产计划,减少无效库存,更精准匹配市场真实需求。

从盒马的战略调整中,可梳理出零售行业的新趋势和服务商的机会,核心干货如下:

1. 行业发展趋势:中国零售行业已经度过早期跑马圈地、野蛮扩张的阶段,进入高质量发展的新阶段,品牌标准化管控、AI数字化驱动、多业态协同是未来零售行业的核心发展方向,市场对相关服务的需求会持续增长。

2. 客户核心痛点:零售企业做到千亿规模后,普遍面临几个核心痛点:一是多区域扩张后的品牌与品控标准化管控难,二是积累的海量用户和运营数据无法转化为决策能力,三是多价格带布局下如何降本增效,这些痛点都是服务商可以切入的方向。

3. 服务方向参考:服务商可针对零售企业的AI转型需求,开发适配零售选品、库存管理、定价环节的垂直AI工具,也可针对零售企业战略换挡、组织重构、供应链整合的需求,提供相关的咨询解决方案,匹配当前零售企业转型的核心需求。

盒马的战略调整给零售平台类企业提供了运营管理和风险规避的参考,核心干货如下:

1. 组织架构调整参考:对于拥有大量门店、要推进全国化AI驱动决策的零售平台来说,盒马合并小区域为大区的模式值得参考,通过合并大区实现全国一盘棋,整合供应链、精简层级,为AI决策和全国化下沉搭建组织基础,适配大规模多门店平台的发展需求。

2. 品牌管理经验:零售平台早期采用联营模式可以低成本快速扩张,但规模起来后,联营模式管控不足带来的品控不一致会损害整体品牌价值,平台需要在合适的时机收回品牌主权,推进直营标准化管理,避免单店负面体验影响整个平台品牌。

3. 风险规避方向:当前一二线核心市场门店密度接近饱和,竞争激烈,平台不能一味在核心市场扩张,需要及时开拓下沉市场新空间,但也要注意下沉市场消费习惯和一二线差异较大,不能直接照搬原有模式,需要针对性调整,布局多业态互补可以分散单业态增长瓶颈的风险。

盒马千亿后的战略调整,是新零售转型的新样本,核心研究价值干货如下:

1. 产业新动向:中国新零售产业已经完成从0到1的探索,从1到10的扩张,当前进入从10到100的高质量发展阶段,产业竞争从规模竞争转向品牌价值竞争、数字化能力竞争,AI驱动将成为零售行业新的护城河,推动零售行业代际升级。

2. 商业模式创新:盒马开创了同一供应链支撑双价格带双业态的新模式,和传统多业态独立运营不同,该模式共享上游供应链资源实现规模化降本,下游独立运营适配不同消费群体,形成品牌树形象、折扣抢规模的互补效应,覆盖全价格带全场景,是零售业态融合创新的新探索。

3. 产业新问题与研究样本:当前零售行业普遍面临一二线市场饱和、下沉市场适配性不足的新问题,盒马在千亿规模后主动选择刹车换挡,在扩张和管控、速度和质量之间做平衡,这种战略选择为研究零售企业转型、高质量发展提供了非常典型的新样本,具备较高研究价值。

返回默认

声明:快读内容全程由AI生成,请注意甄别信息。如您发现问题,请发送邮件至 run@ebrun.com 。

我是 品牌商 卖家 工厂 服务商 平台商 研究者 帮我再读一遍。

Quick Summary

This article outlines Hema Fresh’s latest developments and key strategic adjustments, with key takeaways as follows:

1. Hema has exceeded its 1,000 billion yuan GMV target for FY2026, reaching 107 billion yuan, with adjusted EBITA positive for two consecutive fiscal years. It now ranks among the top three players in China’s retail industry, having completed its early-stage scale target and transitioned from aggressive expansion to a mature stage of high-quality growth.

2. After hitting the 100 billion yuan milestone, Hema rolled out a series of strategic overhauls: it proactively closed profitable joint-venture stores to convert them to company-owned direct operations, centralizing quality control and reclaiming brand control; it merged 19 regional divisions into 9 large regions, and paired in-house AI teams to build a data-driven retail system, where AI product selection now covers 30% of its categories; it launched a dual-format strategy combining its original Hema Fresh concept with the hard discount brand Chahesuan NB, which shares Hema’s supply chain to cover all price points and complement each other.

3. Hema currently holds three core competitive advantages in supply chain, digitalization and brand, but also faces challenges: saturation in core tier-1 and tier-2 markets, and uncertain prospects for replicating its model in lower-tier markets.

Hema’s post-100-billion-yuan strategic adjustments offer valuable insights for brand building and channel strategy, with key takeaways as follows:

1. On brand building: After reaching the 100 billion yuan scale, Hema gave up short-term profits from seven profitable joint-venture stores to close them and reclaim centralized brand control, addressing inconsistent product quality and service standards under the joint-venture model. This demonstrates that for scaled enterprises, long-term brand value far outweighs short-term profits, and unified quality control and customer experience are the foundation of enduring brands, offering a reference for brand owners pursuing long-term growth.

2. On consumer trends and channels: Consumption today is clearly stratified. Hema uses a single supply chain to support both high and low price points, covering consumers with different needs to build brand equity while capturing scale, aligning with the industry trend of full-price-segment retail. Hema is also pushing into lower-tier markets, and its future full direct-operation layout opens up new partnership opportunities for brands looking to expand into these downmarket channels.

3. On operations: Hema leverages AI to empower product selection and pricing, and optimizes decisions based on user data. When partnering with Hema, brands can adapt to its digital operation system to match consumer demand more accurately.

Hema’s strategic adjustments outline clear opportunities, risks and actionable lessons for retail sellers, with key takeaways as follows:

1. On market opportunities: The hard discount track and lower-tier tier-3 and tier-4 markets are Hema’s core growth priorities. As of May 2026, its hard discount brand Chahesuan NB has already opened 510 stores across multiple provinces and cities, confirming these two tracks as core growth opportunities in today’s retail sector, where sellers can prioritize targeted布局.

2. On actionable operational lessons: Hema’s model of dual formats sharing a single supply chain cuts costs via large-scale centralized procurement while covering stratified consumer demand. This approach solves both cost-reduction and diversified demand challenges, making it a valuable reference for sellers. Additionally, sellers should prioritize standardized brand quality control, as inconsistent quality across channels can damage overall brand value.

3. On risk warnings: Store density in core tier-1 and tier-2 markets is already near saturation, pushing same-store growth into a bottleneck. Consumer habits and purchasing power in tier-3 and tier-4 markets differ significantly from higher-tier markets, carrying the risk of misalignment. Sellers should conduct thorough market research and adapt to local demand before entering downmarket.

Hema’s strategic adjustments bring new business opportunities and transformation insights for manufacturers, with key takeaways as follows:

1. On production demand: Hema’s current dual-format strategy creates clear tiered demand for products of different quality levels and price points. After upgrading Chahesuan NB to a core format, Hema has built exclusive direct sourcing bases and private label production lines. Manufacturers can match their production capacity to the needs of different formats, develop products adapted to different price bands, and expand their order channels.

2. On business opportunities: Hema is pushing forward with a full direct-operation layout and accelerating expansion into tier-3 and tier-4 markets, which will expand overall supply chain demand. Manufacturers with stable quality control and large-scale production capabilities are more likely to join Hema’s direct sourcing system and secure long-term, stable cooperative orders.

3. Insights for digital transformation: Hema now adopts AI and data-driven decision-making in core processes, using consumer consumption data to guide product selection. Manufacturers can also adopt this approach: integrate with retail-side consumer data to optimize product design and production plans, reduce ineffective inventory, and match real market demand more accurately.

Hema’s strategic adjustments reveal new trends in China’s retail industry and opportunities for service providers, with key takeaways as follows:

1. On industry trends: China’s retail industry has left the early phase of land-grabbing aggressive expansion behind and entered a new stage of high-quality development. Standardized brand governance, AI-powered digital transformation, and multi-format collaboration are the core future development directions of the industry, and market demand for relevant services will continue to grow.

2. On core client pain points: After reaching the 100-billion-yuan scale, retail companies generally face three core pain points: first, difficulty in standardized brand and quality control after multi-regional expansion; second, inability to convert accumulated large volumes of user and operational data into decision-making capacity; third, how to cut costs and boost efficiency amid multi-price-segment布局. All these pain points are viable entry points for service providers.

3. On service direction references: Service providers can develop vertical AI tools tailored for retail product selection, inventory management and pricing to meet retailers’ AI transformation demand. They can also offer consulting solutions matching retailers’ core transformation needs for strategic shifting, organizational restructuring and supply chain integration.

Hema’s strategic adjustments offer references for operations management and risk mitigation for retail platform companies, with key takeaways as follows:

1. On organizational restructuring references: For retail platforms with large store networks pursuing nationwide AI-driven decision-making, Hema’s model of merging small regions into larger divisions is a valuable reference. Merging into larger regions enables unified nationwide coordination, integrates supply chains and streamlines hierarchical management, building an organizational foundation for AI decision-making and nationwide downmarket expansion that fits the needs of large-scale multi-store platforms.

2. On brand management experience: The joint-venture model allows retail platforms to expand rapidly at low cost in early stages, but once scaled, inconsistent quality control caused by insufficient governance under the joint-venture model damages overall brand value. Platforms need to reclaim brand sovereignty at the appropriate time and roll out standardized direct operations to prevent negative customer experiences at individual stores from damaging the entire platform’s brand.

3. On risk mitigation directions: Core tier-1 and tier-2 markets are nearing store saturation and face intense competition, so platforms cannot continue to expand blindly in core markets and should explore new space in downmarket in a timely manner. However, they must note that consumer habits in lower-tier markets differ greatly from higher-tier markets, so original models cannot be copied directly—targeted adjustments are required. A布局 of complementary multi-format formats can mitigate the risk of growth bottlenecks from single-format operations.

Hema’s post-100-billion-yuan strategic adjustment serves as a new case study for new retail transformation, with core research value outlined as follows:

1. On new industry trends: China’s new retail industry has completed its 0-to-1 exploration and 1-to-10 expansion phases, and is now entering the 10-to-100 phase of high-quality development. Industry competition has shifted from scale competition to competition over brand value and digital capabilities. AI-driven operations will become the new moat for the retail industry, driving intergenerational upgrading of the sector.

2. On business model innovation: Hema has pioneered a new model of dual formats covering two price points supported by a single supply chain. Unlike the traditional approach of independent operation for multiple formats, this model shares upstream supply chain resources to cut costs via scale, while maintaining independent downstream operations to adapt to different consumer groups, creating a complementary dynamic where the premium format builds brand image and the discount format captures scale to cover all price points and all scenarios. This is a new exploration of integrated retail format innovation.

3. On new industry problems and research cases: The retail industry now broadly faces new challenges: saturation in tier-1 and tier-2 markets, and poor adaptability in lower-tier markets. Hema proactively hit the brakes and shifted strategy after reaching the 100-billion-yuan scale, balancing expansion with governance, and speed with quality. This strategic choice provides a highly typical new case study for research on retail enterprise transformation and high-quality development, with significant research value.

Disclaimer: The "Quick Summary" content is entirely generated by AI. Please exercise discretion when interpreting the information. For issues or corrections, please email run@ebrun.com .

I am a Brand Seller Factory Service Provider Marketplace Seller Researcher Read it again.

2024年初,当盒马CEO严筱磊在全员信中写下“站上千亿规模的台阶,成为中国零售第一品牌”时,行业观察者心里都打了个问号。毕竟,在那个被称为“新零售寒冬”的年份,连曾经风光无限的同行都在调改收缩保命,这个目标听起来多少有些过于激进。

谁也没想到,仅仅两年时间,这个看似遥不可及的承诺就变成了现实。

2026年5月21日,阿里巴巴集团正式披露:盒马2026财年整体GMV突破1070亿元,连续第二个财年实现经调整EBITA为正。从行业统一的净销售额口径来看,目前中国市场仅有沃尔玛中国(含山姆会员店)以1706亿元的成绩领先,盒马的业绩稳居行业前三。

千亿GMV像一道分水岭,标志着盒马彻底告别了野蛮生长的青春期,进入了中国零售企业罕见的“壮年黄金期”。

但出乎所有人意料的是,已经摆脱生存危机的盒马,非但没有乘胜追击全面扩张,反而上演了一系列看似矛盾的战略动作:一边主动关闭宁波7家盈利门店,一边单日新开16家超盒算NB硬折扣店;一边将全国19个区域合并为9个大区瘦身,一边大举进军三四线城市下沉市场。

盒马到底是在踩油门还是在刹车?

01 关闭宁波联营店,盒马收回品牌主权

盒马的品牌主权主张,在宁波正式落地。

2026年3月,宁波零售圈炸开了锅。7家盒马鲜生门店同时发布公告,宣布将于3月16日和3月底停止运营。一时间,“盒马收缩战线”、“新零售模式遇冷”的消息满天飞。毕竟在零售行业,关店几乎等同于经营不善的代名词,更何况是一口气关闭7家门店。

然而,剧情的反转来得比所有人想象的都要快。仅仅一个月后,4月24日,两家全新的盒马鲜生直营店在宁波龙湖海曙天街和北仑银泰城同时开业。更耐人寻味的是,这两家新店面积更大、标准更高。一闭一开之间,盒马在宁波市场净减少了5家门店。

这应该是中国零售史上第一次有企业主动关闭盈利门店,只为收回品牌、供应链和服务的完全控制权。

被关闭的7家门店被行业和消费者戏称为“野生盒马”,全部由三江购物运营。自2016年双方合作以来,三江购物在宁波开出了多家盒马鲜生联营店。虽然这些门店近三年一直保持正常盈利,但盒马对其商品、定价、服务的管控权不足。不同门店的商品品质参差不齐,线上配送服务标准不一。社交平台上有消费者吐槽,同一款草莓,在不同的盒马门店买到的口感和新鲜度天差地别。

在千亿规模之前,联营模式帮助盒马快速跑马圈地,以最低的成本完成了市场覆盖。但在千亿规模之后,品牌主权比短期利润更重要。当盒马已经成为中高端生鲜零售的代名词时,任何一家门店的糟糕体验都会像病毒一样扩散,损害整个品牌的价值。

随着与三江购物十年合作的正式落幕,盒马与区域零售企业的联营模式将彻底成为历史。未来,无论是重新进入福建,还是布局其他新城市,盒马鲜生都将以100%直营的形式进入。这一看似“倒退”的决策,实际上为盒马的长期品质零售发展方向铺平了道路。

02 盒马重启大区制,构建AI驱动的新护城河

宁波闭店只是盒马战略换挡中的“选择性刹车”,而2026年4月27日启动的全国大区制改革,才是“系统性换挡”。盒马将原有的19个城市级区域整合为上海、华北、华中、华南等9个大区,正式从城市制升级为大区制。

市场普遍将这一调整解读为降本增效,但这只是最表层的理解。

几乎在大区制改革的同时,盒马设立了由CTO牵头的AI委员会,并在每个大区配置AI BP(AI业务伙伴)专属岗位,全面赋能商品选品库存管理、定价策略、用户运营等核心环节。这两个看似不相关的动作,实际上指向同一个目标:为AI驱动的全国性零售搭建底层操作系统。

一个有趣的对比是:山姆正在拆分大区,而盒马却在合并大区。这背后是两种完全不同的战略逻辑,而两者门店数量近5倍的差距,正是这种差异的核心原因。

山姆拆分大区,是为了提升区域灵活性,应对单店增长放缓的问题;而盒马合并大区则是为了实现“全国一盘棋”的AI决策,通过供应链整合、精简管理层级、统一标准,为下一阶段的全国化下沉和双业态协同发展奠定组织基础。

过去十年,盒马鲜生包括超盒算NB积累了超过1亿消费者的全渠道行为数据,以及近1000家门店的运营数据。这些数据不是躺在服务器里的冰冷数字,而是盒马最宝贵的资产。

目前,AI已经在盒马的选品、定价、库存管理等环节发挥重要作用,AI选品覆盖了30%的品类。有盒马员工透露,以前选品主要靠采购的经验和直觉,现在AI会根据用户的搜索、浏览、购买等数据,帮助预测哪些商品会成为爆款,成为采购团队的重要辅助工具。

如果说大区制是AI驱动的全国性零售网络的骨架,那么AI委员会就是它的大脑。未来,盒马的大多数决策将由数据和算法驱动,而非过度依靠人的经验。从这个意义上看,这将成为盒马构建AI驱动的新护城河、推动零售行业代际升级的关键一步。

03 双轮驱动互补,同一供应链支撑双价格带

当盒马完成了组织架构的系统性重构,为未来的AI零售搭好了骨架,它便在最具增长潜力的赛道上,全力踩下了油门。

综合阿里巴巴2026财年财报披露、盒马官方公告以及我们的独家调研数据显示:截至2026年5月16日,盒马鲜生主力店(不含盒马mini店)全国累计开业449家,覆盖19省72城,过去两个月新增10家;旗下硬折扣品牌超盒算NB全国开业门店总数达510家,业务版图覆盖5省21市。

不过,市场上有一种普遍的看法,认为盒马的双轮驱动就是“两条腿走路”,一个做高端,一个做社区折扣,互不影响。但事实上,盒马正在打造了一种全新的零售模式:用同一条供应链同时支撑两个不同价格带的品牌。

在上游,盒马集团整体布局8大供应链中心和300余个直采基地,盒马鲜生与超盒算NB共享基础供应链设施与冷链物流网络,通过规模化集中采购最大限度降低采购成本。

在商品流转环节,早期NB业态曾承担部分盒马鲜生次级品的消化功能,存在同一产区生鲜按品质分级的模式。但自2025年超盒算NB升级为与盒马鲜生平行的核心业态后,已建立相对独立的采购与运营体系,拥有专属直采基地和自有品牌生产线。

在下游,两个业态保持独立运营,但共享末端物流配送数字化技术能力。

更重要的是,双业态形成了完美的互补:盒马鲜生树立品牌形象,吸引高价值用户;超盒算NB占领市场份额,获取规模效应。两者相互赋能,共同构建了一个覆盖全价格带、全场景的零售生态系统。

04 盒马步入壮年黄金期,有优势也有挑战

精准的战略换挡,让盒马在壮年黄金期找到了新的增长引擎。但这并不意味着它可以高枕无忧,没有生存危机的盒马,依然有着强烈的增长焦虑。

在国内全国性的生鲜超市品牌中,七鲜超市、永辉超市、大润发等品牌在调改升级,美团小象超市也在快速抢占市场。目前几大生鲜超市在一线与新一线城市的市场竞争越来越激烈,上海、北京等核心城市的门店密度已经接近上限,单店增长面临瓶颈。

更具挑战性的是下沉市场的不确定性。三四线城市的消费能力和消费习惯与一二线城市存在较大差异,盒马模式能否成功复制还有待观察。毕竟在零售行业,水土不服的案例比比皆是。

但盒马也有三大无可比拟的优势。

第一是供应链壁垒。8大供应链中心、300余个直采基地,构成了中国最完善的生鲜供应链体系,这是任何竞争对手都无法在短期内赶上的;第二是数字化能力。十年积累的用户数据和运营经验,是AI应用的基础;第三是品牌优势。盒马已经成为中高端生鲜零售的代名词,品牌认知度和忠诚度极高。

回顾盒马的十年发展历程,它经历了从0到1的模式探索,从1到10的快速扩张,现在正在进入从10到100的高质量发展阶段。在这个关键的转折点上,它在该踩刹车的地方果断刹车,不惜关闭盈利门店也要收回品牌主权;在该换挡的时候及时换挡,提前为AI零售重构组织架构;在该踩油门的地方全力加速,用双业态抢占市场份额。

阿里巴巴集团CEO吴泳铭在2025年盒马十周年庆典上表示:“希望盒马成为整个社区或者周边邻居所信赖的门店,成为中国零售品质和规模第一的零售品牌。”

从盒马这一系列“在关键的时间踩下关键踏板”的重要抉择中,我们看到它距离这一目标,似乎又近了一步。

注:文/凯文,文章来源:联商网(公众号ID:linkshop2012),本文为作者独立观点,不代表亿邦动力立场。

文章来源:联商网

广告
微信
朋友圈

这么好看,分享一下?

朋友圈 分享

APP内打开

+1
+1
微信好友 朋友圈 新浪微博 QQ空间
关闭
收藏成功
发送
/140 0