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“史上最严”旅游整治来了:购物旅行团彻底凉凉?

黎展铺 2026-06-18 19:47
黎展铺 2026/06/18 19:47

邦小白快读

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本文核心内容是全国范围内重拳打击低价购物团的史上最严旅游整治的行业现状,给普通游客的干货总结如下:

1. 当前整治处于初期,出现了一刀切的情况,不仅违规购物团几乎灭绝,合规纯玩团的导游哪怕提前公示、做自愿消费的特产售卖,也会被处罚,抓到一次罚款5000元,目前不少景区人流量大幅下降。

2. 多数普通游客都支持本次整治,因为很多低价团甚至标注纯玩的团,都存在强制诱导进购物店宰客的情况,乱象已久。

3. 给普通游客的报团参考:可以选择收费透明、自费项目自愿选择的半自由半购物团,优先选择对本地居民和游客同价、品质有保障的正规购物景点,既能控制成本,也能避免被宰。

本文梳理了本次旅游整治后的行业变化和消费趋势,给旅游相关品牌商的干货参考如下:

1. 消费趋势层面:当前跟团游整体已经呈现衰退趋势,艾媒调研显示去年国庆仅16.88%的消费者选择跟团游,同时消费分层客观存在,不同收入群体对旅游价格的接受度差异很大,低端低价游的需求仍然存在。

2. 产品研发与定价方向:要彻底抛弃原来低价团绑定虚高质差商品的老路,走透明合规路线,参考西安袁家村、北京秀水街的成功模式,做到产品品质可控、对游客和本地居民明码同价,把购物做成特色旅游体验环节。

3. 渠道布局调整:原来依托违规购物团的渠道已经遭受重创,品牌商需要尽快调整渠道布局,转向合规市场才能长期存活。

本次史上最严旅游整治给旅游行业从业者、卖家带来的影响和干货总结如下:

1. 政策层面解读:本次整治重点打击低价零负团费捆绑强制诱导购物,同时无证经营的导游私售特产哪怕游客自愿也会被查处,抓到一次罚款5000元,整治初期存在一刀切情况,不少合规经营的纯玩团卖家也受到波及。

2. 风险提示:原来的违规低价购物团模式几乎被清退,整个产业链客源流量大幅下降,卖家承担较高的固定运营成本,不少基层从业人员已经失业,原有模式无以为继。

3. 机会方向:合规透明化是未来的必然方向,卖家可以做收费透明、项目自愿的半购物半自由行产品,学习西安袁家村、北京秀水街的模式,做品质可靠、明码标价的旅游商品,符合监管要求也能获得游客认可。

本次旅游行业整治给旅游商品生产相关工厂的启示和干货总结如下:

1. 产品生产和设计需求变化:原来违规购物团需求的价格虚高、以次充好的旅游商品已经没有市场空间,合规市场对旅游商品的品质、特色要求大幅提升,需要生产质量可靠、有本地特色、符合大众消费需求的产品。

2. 商业机会:行业整治完成后,合规旅游购物市场会逐步增长,有品质口碑的旅游商品会获得更大的市场空间,原来给违规购物店供货的工厂可以转向合规市场布局。

3. 转型启示:可以对接合规旅行社、正规景区购物项目,参考袁家村统一采购、统一品控的模式,打造自身产品的品质口碑,拓展新的合规销售渠道,抓住行业升级带来的新机会。

本文梳理了当前跟团游行业的发展现状和痛点,给旅游相关服务商的干货总结如下:

1. 行业发展趋势:低价购物团是旅游行业低价内卷的极端产物,本次史上最严整治会推动行业向合规化、透明化升级,虽然跟团游整体市场占比下降,但是分层消费需求客观存在,合规旅游购物作为旅游六要素之一仍然有很大的发展空间。

2. 客户核心痛点:当前整治处于初期,存在一刀切的问题,大量底层导游、中小旅行社合规经营者也承受了整治代价,缺乏相应的政策支持和转型帮助,行业转型面临很多实际问题。

3. 解决方案方向:服务商可以帮助行业推动建立透明化的购物规范,打造主客共享的合规购物场景,借鉴西安袁家村和北京秀水街的成熟模式,帮助客户完成合规化转型,解决实际痛点。

本次旅游整治暴露出跟团游市场的诸多问题,给旅游平台商的干货总结如下:

1. 当前市场需求:游客需要透明化、可监督的正规跟团游产品,合规从业者也需要清晰的经营边界,避免一刀切整治影响正常经营,平台需要匹配这些市场需求调整运营方向。

2. 运营管理调整方向:平台需要清理违规的低价购物团产品,强化对跟团游产品的信息公示要求,强制要求所有商家提前公示自费项目、购物内容,做到收费透明,保障消费者知情权。

3. 招商与风险规避:平台招商要优先引入合规经营、有品质保障的旅行社和旅游商品商家,规避低价引流绑定违规购物的产品,同时可以引入袁家村这类成熟的合规购物IP,丰富平台产品结构,抓住行业升级的发展机会。

本文呈现了当前国内跟团游产业整治的最新动向,给产业研究者的干货总结如下:

1. 产业最新动向:当前国家推出史上最严的低价购物团整治,整个行业正在经历转型阵痛,跟团游市场占比持续下滑,艾媒调研数据显示去年国庆仅16.88%的消费者选择跟团游,原来低价内卷的行业格局正在被打破。

2. 行业新问题:本次整治初期存在一刀切问题,大量合规经营的底层从业者承担了不必要的损失,导游群体大多无底薪无保障,原本合规的副业收入也被限制;同时购物团的存在有其客观市场根基,消费分层明显,彻底禁绝难度很大。

3. 商业模式研究参考:合规透明的半自由半购物模式、主客共享购物模式是可行的转型方向,西安袁家村、北京秀水街的模式已经验证了合规购物可以获得高额营收,为行业转型研究提供了实际案例。

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Quick Summary

This article outlines the current state of China"s strictest-ever industry crackdown on low-price shopping tour groups, with key takeaways for general tourists as follows:

1. The crackdown is still in its early stage, and overbroad enforcement is occurring. Not only have nearly all non-compliant shopping tours been eliminated, even tour guides on compliant pure leisure tours face penalties for selling local specialty products to voluntarily participating tourists after advance disclosure, with fines of 5,000 RMB per violation. Many scenic spots have seen a sharp drop in visitor volume amid the crackdown.

2. Most ordinary tourists support the campaign, as deceptive practices such as forced or coerced shopping have long plagued the industry, even among many tours labeled "no shopping" pure leisure.

3. Recommendation for tourists booking tours: Choose semi-independent tours with optional shopping that feature transparent pricing and voluntary add-on activities. Prioritize regulated shopping attractions that offer the same pricing for local residents and tourists, which allows you to control travel costs while avoiding being overcharged.

This article summarizes industry changes and consumer trends following the tourism crackdown, with key takeaways for travel-related brands as follows:

1. Consumer trend analysis: Package tours have been in a steady decline: iiMedia Research found that only 16.88% of travelers chose package tours during last year"s National Day holiday. Consumption stratification remains a reality, with significant gaps in price sensitivity across income groups, and demand for low-cost travel still exists.

2. Product development and pricing guidance: Brands must fully abandon the old model of low-cost tour packages tied to overpriced, low-quality goods. Instead, they should adopt a transparent and compliant approach, following the successful models of Yuanjia Village in Xi"an and Xiushui Street in Beijing. This approach requires controlled product quality, transparent uniform pricing for tourists and locals alike, and integrating shopping as an authentic part of the travel experience.

3. Channel adjustment: The traditional channel relying on non-compliant shopping tours has suffered severe damage. Brands must adjust their channel layouts quickly and shift to compliant markets to achieve long-term survival.

Below is a summary of the impacts of the strictest-ever tourism crackdown on industry practitioners and sellers, with actionable takeaways:

1. Policy analysis: The campaign targets primarily low-cost and zero-fee tour packages that rely on forced or coerced shopping. Unlicensed guides caught selling specialty products, even with voluntary tourist participation, face penalties including 5,000 RMB fines per violation. In the early stage of the crackdown, overbroad enforcement has hit many compliant pure-leisure tour sellers as well.

2. Risk warning: Nearly all non-compliant low-cost shopping tour models have been pushed out of the market, leading to a sharp drop in industry-wide customer traffic. Sellers face high fixed operating costs, many frontline practitioners have lost their jobs, and the traditional business model is no longer viable.

3. Opportunity outlook: Compliance and transparency are inevitable for the industry"s future. Sellers can develop semi-shopping semi-independent tour products with transparent pricing and voluntary activities. By following the models of Yuanjia Village and Xiushui Street to offer high-quality, transparently priced travel goods, businesses can meet regulatory requirements while earning consumer trust.

Below are key insights and takeaways from the tourism industry crackdown for factories that produce travel-related goods:

1. Shifts in product design and production demand: The overpriced, low-quality goods that once supplied non-compliant shopping stores no longer have market space. The compliant market has much higher requirements for product quality and unique local character, and factories now need to produce reliable, locally distinctive products that meet mass consumer demand.

2. Market opportunities: After the industry-wide crackdown is completed, the compliant travel shopping market will gradually grow, and well-made, reputable travel goods will gain larger market share. Factories that previously supplied non-compliant shopping stores should reorient their business toward the compliant market.

3. Transition guidance: Factories can partner with compliant travel agencies and regulated scenic spot shopping programs. Following Yuanjia Village"s model of unified procurement and centralized quality control, factories can build brand reputation for quality, expand new compliant sales channels, and capture new opportunities brought by industry upgrading.

This article summarizes the current state and pain points of the package tour industry, with key takeaways for travel-related service providers:

1. Industry development trend: Low-price shopping tours are an extreme product of cutthroat price competition in China"s tourism industry. This unprecedented strict crackdown will push the industry to upgrade toward greater compliance and transparency. While the overall market share of package tours has declined, stratified consumer demand remains a reality, and compliant travel shopping – one of the six core elements of travel – still holds significant growth potential.

2. Core industry pain points: Overbroad enforcement in the early crackdown stage has forced many frontline guides and small compliant travel agencies to bear unnecessary costs, and these stakeholders lack policy support and transition assistance. Industry transformation faces many practical barriers.

3. Solution direction: Service providers can help the industry establish transparent shopping standards, build compliant shopping spaces that serve both tourists and local residents, and draw on the proven models of Yuanjia Village and Xiushui Street to help clients complete their compliance transformation and solve practical pain points.

The tourism crackdown has exposed longstanding problems in the package tour market, with key takeaways for online travel platforms as follows:

1. Current market demand: Travelers want transparent, verifiable regulated package tour products, while compliant practitioners need clear operational boundaries to avoid having overbroad enforcement disrupt their legitimate business. Platforms need to adjust their operations to meet these market demands.

2. Operational adjustment: Platforms must remove non-compliant low-price shopping tour products, strengthen disclosure requirements for all package tour products, and mandate that all sellers disclose all optional activities and shopping stops in advance, to ensure transparent pricing and protect consumer right to information.

3. Merchant recruitment and risk mitigation: Platforms should prioritize recruiting compliant, quality-guaranteed travel agencies and travel goods sellers, and avoid products that use low-price引流 to lock customers into non-compliant shopping. Platforms can also integrate established compliant shopping IPs such as Yuanjia Village to diversify their product offering and capture growth opportunities from industry upgrading.

This article presents the latest developments in China"s ongoing package tour industry crackdown, with key takeaways for industry researchers as follows:

1. Latest industry developments: Chinese regulators have launched the strictest crackdown on low-price shopping tours in history, and the entire industry is now experiencing transition growing pains. The market share of package tours continues to decline: iiMedia Research data shows only 16.88% of travelers chose package tours during last year"s National Day holiday, and the old industry landscape defined by cutthroat price competition is being broken up.

2. New emerging industry issues: Overbroad enforcement in the early crackdown stage has imposed unnecessary losses on large numbers of compliant frontline practitioners. Most tour guides work without base salary or social benefits, and their legitimate side income from compliant sales has now been restricted. Furthermore, shopping tours have deep roots in objective market demand amid clear consumption stratification, making full elimination of the model extremely difficult.

3. Reference for business model research: Compliant, transparent models combining semi-independent travel with optional shopping, and shopping spaces that serve both locals and tourists, are viable transition paths. The models of Yuanjia Village and Xiushui Street have already proven that compliant shopping can generate strong revenue, providing practical case studies for research on industry transformation.

Disclaimer: The "Quick Summary" content is entirely generated by AI. Please exercise discretion when interpreting the information. For issues or corrections, please email run@ebrun.com .

I am a Brand Seller Factory Service Provider Marketplace Seller Researcher Read it again.

阵痛

01

“从业多年,我还是第一次见五一这么多人没团带。购物团几乎灭绝,纯玩团也没有了,去年五一旅行社还到处找导游。”

贵州导游A君的感慨,戳中了本轮旅游整治下最真实的行业现状。

今年,随着全国范围内重拳打击低价购物团,一场自上而下的监管风暴正在席卷跟团游市场。他告诉笔者,严查购物团的另一面,是很多景区都变得门可罗雀。

“就拿我们贵州落地第一站的甲秀楼来说,以前是人山人海,停个大巴都得排队,现在基本看不见几个人。都说购物团害人,但不得不承认,没有购物团,很多人估计一辈子都没机会出省旅游。”

“只是,监管全面收紧,连我们纯玩团在车上卖点小特产,也被一刀切了,抓到一次罚5000,而同样是售卖特产,飞机、火车、高铁却不受限制。”

这就让很多纯玩团的导游觉得有冤无处申。

他们干一天活,挣一天薪水,收入有明显的淡旺季,为了填补这个缺口,只能选择售卖本地特产、新鲜水果,或靠副业平衡开支。

导游Q君便是其中的一员,从业15年,副业就干了12年。据其透露:

她们带的纯玩团,行程公示透明,特产售卖、合规自费项目均在计划行程之内,全程自愿消费、绝不强制、绝不诱导。可就是这样安分守己的谋生,依旧要时刻面临未知的风险。

更现实的是,除了导游,产业链上的其他从业人员也各有各的惨。

A君直言:“现在我们这边客人大量减少,但旅行社、车队、景区餐厅、购物店等商家有运营成本在,该花的钱还得花。”

“而产业链上的打工人,据我所知,洗碗的阿姨都在忙着重新找工作。我想,今年大概是过去十年最差的一年。”

与此同时,不少网友纷纷表示自己明明报的是纯玩团,进去后还是被带进各种特产店、玉器店、药材店、乳胶店......购物团害人久矣,强烈支持严查。

只不过这样的严查,在初期的执行层面,难免存在一刀切的情况,把纯玩+自费项目的团也给打击了,顺带波及到整个链条。

这或许就是整治的阵痛,就像去年禁酒令一样,刚开始令酒店业闻风丧胆,也是后面才慢慢松绑。

02

那么,为什么国家这次要花更大的力气整治?

回顾这几年不难发现,业内谈论最多的话题就是,出游人次不断在增加,但消费金额却不见增长。

究其根源,无非是大家都靠压缩成本、打价格战争抢客源,致使行业深陷低价内卷困境。其中,零负团费与购物团捆绑,正是低价内卷最极端的产物。

虽然这不单是旅行社一边的问题,但造成的结果却是,购物彻底沦为旅行社之间价格竞争的手段。

国内某大旅行社负责人L君,最近也时常和同行谈论起这个话题,在他看来,演变到这一步,购物店的出品就会出现大问题--价格虚高,质量难以得到有效保障。

“更要命的是,从业者用一种近乎强制或者诱骗的手段去引导客人购物,偏离了旅游行业服务的本质,导致全国各地各种购物宰客的乱象此起彼伏。”

“这次整治,力度之大确实前所未有,客观上也会对从事低价团业务的旅行社、商店、景区带来几乎灭顶式的打击。所以,希望我们有关部门在整治的同时,也能给底层的从业人员留一条活路,或提供一些新的出路和支持。”

表面上,导游作为最贴近游客的执行者,是串联起整个旅游消费链条最关键的环节。但他们大多数和旅行社之间并无稳定的合作关系,无底薪无保障,在低价竞争中,很容易被推到矛盾的最前线。

如今,又默默承担了整治的代价。如果他们撂担子不干,最终可能会使大量依赖跟团游的旅行社势失去带团能力。

艾媒咨询调研显示,去年国庆期间,在中国消费者中,42.42%选择自由行,40.70%选择自驾游,仅16.88%选择跟团。可见跟团游,特别是伴随购物团的跟团游,衰退的结果早已注定。

在这种背景下,导游的命运更加风雨飘摇。以A君和Q君为代表,他们并不反对旅游业加强监管,只是希望严惩乱象的同时,也能体恤一下底层从业者的无奈。

“别让规范整治,最终变成专挑软柿子捏的单向苛责,寒了我们努力谋生,多年坚守一线、热爱工作的心。”

03

实际上,过去各地也曾多次开展专项整治,但风头一过,往往又卷土重来。

这次整治虽然堪称史上最严,但要想彻底消灭购物团,答案依然悬而未悬。

上海臻程国际旅行社负责人刘君说得直白:“这是一种存在很久的商业形态,再强的整治短期会有效果,但长期不会太大。”

在他看来,购物团的存在有其现实的市场根基,与低价模式捆绑很深。

“尤其是旅游发展初期,市场需要在短期内集齐游客,一定会出现各种形态、各种低价引流的旅游产品。这个时候你要数量,可能就没办法选择质量。”

“另外,消费需求的分层也客观存在。年薪5万的人会觉得低价跟团便宜,但年薪50万的人肯定不选。”

“除了国内市场,东南亚市场也很多这样的团,五天四晚一价全含,只需399、499美金,对于月薪三四千的他们而言,是在有限预算下旅行,而这恰恰是我们眼里的低端。”

说到底,旅游还是一个花钱买服务的过程。当价格低到无法覆盖成本的时候,导游也只能把购物店变成一种向客人攫取超额利润的方式,通过强制购物来弥补团费上的亏空。

但要说把低价模式和购物团拆开,那旅游成本就会直线上升--机票、酒店、门票、用车、餐饮这些全部按照真实成本计入团费,实际快与自由行等价。

于是,不少业内人士估计,如果这样做,至少有70%的人会放弃出门。有没有两全的办法?

一位资深的老玩家说得通透:如果我自由行需要花3万,则完全可以报个带有自费项目的低价纯玩团。假如成本1万,额外再花2万升级住宿、伙食、再买点东西,谁也不亏。

如此说来,相当于报了一个半自由行半购物的团,而这实际就是导游Q君正规纯玩团的玩法。

愿意升级自费项目的,可以获得更好的旅游体验,不愿意也不强制购物,只是在吃住行方面,品质要降低一档。总之一切收费透明,选择权在于游客。

所以,购物团真正的破局之道,并不是要全面禁止购物,而是给购物划出合理的边界,让消费场景公开透明。

对此,L君还提出了主客共享的理念:即在不欺骗游客,产品也不以次充好的情况下,旅行社或导游所推荐的购物场景,不仅要对游客开放,还要对本地居民开放,所有东西明码标价、童叟无欺。

“从这个角度来说,我反而觉得可以大力发展购物。”L君还向笔者举了两个例子:

一个是西安袁家村,他们对所有产品实行统一采购、定价、结算、质监,各种小吃店的食材甚至必须做到现做现卖,且要求百店百味,不允许同质化竞争。

数据显示,2024年袁家村创造了950万人次的游客接待量,超12亿元的旅游综合收入,2025年又接待游客近1100万,综合收入超13亿元,成为乡村旅游的顶流。

另一个是北京秀水街,改造后特色餐饮、老字号、品牌丝绸交辉相应,集购物、文化体验、国际交流于一体,日均接待游客数万人,成为外国游客来北京必逛的购物景点。

发现没?管理好的景点,游客其实并不排斥购物。只要产品对内对外明码标价、质量可靠,购物作为旅游六要素的一环,就能融入整个链条,旅行社、导游、游客、本地商家,以及产业链上的打工人也能健康发展。

只是像这样的消费模式,不知何时才能实现推广。

值得一提的是,导游私售特产也在打击的范围之内,这无关游客是否自愿消费,因为无证经营是国内任何行业普遍打击的对象。

注:文/黎展铺,文章来源:环球旅讯(公众号ID:Traveldaily),本文为作者独立观点,不代表亿邦动力立场。

文章来源:环球旅讯

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