出海品牌AI Agent解决方案服务商QuickCEP完成新一轮融资

亿邦动力 2025-11-28 15:08

亿邦动力 2025/11/28 15:08

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QuickCEP完成融资并实现高速增长，AI Agent显著提升海外客户服务效果。

1. 融资详情：出海品牌AI Agent服务商QuickCEP获得近亿元融资，由啟赋资本领投、复星锐正超额跟投，资金用于夯实跨境电商业务并扩展到物流、汽车、金融和游戏出海领域。

2. 业绩增长：2025年收入同比增长超400%，用户规模和客单价均增长超200%，服务企业包括泡泡玛特、TCL、荣耀等知名品牌，以及傲雷、几素等DTC跨境品牌。

3. AI应用效果：80%企业使用AI Agent在导购和销售环节，提供准确售前答疑以建立客户信任；90%用于搭建海外售后服务，实现7X24小时响应，85%消费者互动后给予5星好评。

核心能力与技术亮点：AI Agent重构消费者互动方式并嵌入企业流程。

1. 生命周期串联：从消费者首次接触品牌到整个生命周期，AI串联营销、运营和客户服务环节，提升粘性。

2. 记忆功能：AI记忆客户与品牌的每一次互动，建立标签画像体系，支持后续有温度的个性化营销和服务，这解决了人类服务的局限。

AI Agent助力品牌优化营销和服务，基于消费趋势建立用户信任基础。

1. 品牌营销与渠道：知名品牌如泡泡玛特、TCL使用QuickCEP的AI服务，80%企业在导购环节准确答疑客户疑问，在购买决策前奠定信任，这对海外市场竞争至关重要。

2. 用户行为观察：数据显示90%品牌通过AI Agent搭建售后服务，消费者互动后85%给予高好评，反映出AI提升满意度和用户粘性；AI还记忆用户每次互动，建立标签画像，辅助品牌识别行为变化。

3. 产品研发与趋势：AI重构消费者互动模式，转向Consumer Engagement Platform，QuickCEP CEO陈光指出品牌正抛弃传统服务系统，采用AI主导的新模式，这启发了产品研发需结合数字技术优化用户体验。

QuickCEP融资揭示AI服务市场增长机会，卖家可借鉴应对需求变化和风险。

1. 增长市场与机会提示：QuickCEP服务扩展到物流、汽车等新领域，2025年收入增长超400%，提示出海服务需求激增；AI Agent解决海外沟通问题，90%企业用于售后服务，提供24/7响应以规避服务中断风险。

2. 消费需求变化：80%卖家使用AI在导购环节提升满意回复，适应消费者对即时反馈的需求变化；数据表明AI建立信任基础，这对卖家转化机会有益。

3. 可学习点与合作方式：卖家可集成AI Agent到流程中，学习QuickCEP案例如串联消费者生命周期；合作上，与QuickCEP建立关系可获取技术支持，例如内存功能提供温度服务，应对人类服务不足的挑战。

4. 风险提示：快速采用AI虽带来红利（如85%好评），但需确保技术嵌入企业组织，避免无效集成带来的运营风险。

AI解决方案启示工厂在数字化和电商机会，推进服务优化和商业拓展。

1. 商业机会：QuickCEP扩展到海外物流等领域，工厂可参考其服务模式；AI在海外茶饮品牌企业的应用数据（80%导购好评），揭示工厂在物流或产品支持服务中的潜在合作需求。

2. 推进数字化启示：AI Agent串联消费者全生命周期，工厂可学习如何数字化服务流程；全周期记忆能力提供标签画像，启示工厂在生产设计后端引入数据驱动优化。

3. 电商机遇：基于消费者互动数据，AI提升客户粘性，85%好评率显示工厂可整合AI优化售后服务链，例如在物流或电商供应链中嵌入智能响应减少错误风险。

行业发展趋势聚焦AI技术解决客户痛点，QuickCEP提供高效解决方案。

1. 行业趋势：AI爆发后，越来越多的出海企业转向AI Agent服务，QuickCEP CEO陈光强调其重构消费者互动方式；服务扩展到多个领域，展现企服市场增长红利。

2. 新技术：QuickCEP的AI Agent具备记忆能力，记忆客户每次互动以建立标签画像；还嵌入大企业流程，串联整个生命周期，为营销和售后提供温度体验，这解决了人类服务局限的问题。

3. 客户痛点与解决方案：出海企业面临服务响应和沟通问题，AI Agent的7X24小时响应解决80%导购需求和90%服务搭建；数据显示85%消费者互动满意，QuickCEP通过技术方案精准应对痛点。

QuickCEP平台满足商业需求，管理用户运营并揭示平台扩张方向。

1. 商业需求和平台做法：出海企业需要AI改善客户服务响应，QuickCEP平台提供AI Agent解决方案；扩展服务到物流、汽车领域，展示平台招商机会，增强粘性。

2. 运营管理：平台集成AI嵌入企业流程，管理消费者全生命周期串联；数据显示高好评（85%）证明运营有效性；同时，通过内存功能建立标签画像，优化用户体验来规避服务风险。

3. 风向规避与机会：啟赋资本指出AI在企服领域效率革命红利，平台可乘此风向扩张；但需注意技术嵌入挑战（如大企业流程），以确保市场红利+技术红利协同效应。

产业新动向显示AI商业模式在出海领域的创新潜力及其启示。

1. 产业新动向：QuickCEP融资并推动Consumer Engagement Platform，AI Agent重构消费者互动方式；服务扩展揭示出海产业动向，如物流、金融领域应用数据（收入增长400%）。

2. 新问题与政策启示：AI集成挑战在于嵌入大企业流程并串联生命周期；啟赋资本看好AI带来效率革命，建议政策支持创新；QuickCEP的商业模式（SaaS服务）提供运营粘性案例。

3. 商业模式：基于服务数据（80%导购、90%服务好评），研究者可分析AI在出海服务的可行性；全周期记忆能力等技术创新，启示如何优化消费周期管理来提升产业效率。

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Quick Summary

QuickCEP secures funding and achieves rapid growth, with AI agents significantly enhancing overseas customer service effectiveness.

1. Funding details: QuickCEP, an AI agent service provider for global brands, raised nearly 100 million yuan led by Qifu Capital with oversubscription by Fosun RZ Capital. Funds will strengthen cross-border e-commerce operations and expand into logistics, automotive, finance, and gaming sectors.

2. Performance growth: Revenue surged over 400% year-on-year in 2025, with user base and average contract value both growing over 200%. Clients include Pop Mart, TCL, Honor, and DTC brands like Olight and JISULIFE.

3. AI application results: 80% of enterprises use AI agents for sales guidance, providing accurate pre-sale responses to build trust; 90% deploy them for overseas after-sales service, enabling 24/7 responsiveness with 85% of consumer interactions receiving 5-star ratings.

Core capabilities: AI agents reshape consumer interaction models and integrate into business processes.

1. Lifecycle integration: AI connects marketing, operations, and customer service from initial brand contact throughout the consumer lifecycle, enhancing engagement.

2. Memory function: The system records every consumer-brand interaction to build labeled profiles, enabling personalized marketing and service that overcomes human limitations.

AI agents help brands optimize marketing and service by building trust through consumer trend insights.

1. Brand marketing channels: Leading brands like Pop Mart and TCL use QuickCEP's AI services, with 80% achieving accurate pre-sale responses to establish trust—critical for overseas competition.

2. User behavior insights: 90% of brands deploy AI agents for after-sales service, yielding 85% high-rated interactions, reflecting enhanced satisfaction and loyalty. The AI's memory function tracks interactions to identify behavioral shifts.

3. Product development trends: QuickCEP CEO Chen Guang notes brands are shifting from traditional systems to AI-driven Consumer Engagement Platforms, inspiring product R&D to integrate digital technologies for UX optimization.

QuickCEP's funding reveals AI service market opportunities, guiding sellers to adapt to demand shifts and risks.

1. Market growth indicators: Expansion into logistics/automotive sectors and 400% revenue growth signal surging demand for overseas services. AI agents address communication gaps, with 90% of enterprises using them for 24/7 after-sales support to mitigate service disruptions.

2. Evolving consumer demands: 80% of sellers use AI for sales guidance to meet expectations for instant feedback, leveraging trust-building to boost conversions.

3. Implementation insights: Sellers can integrate AI agents into workflows, learning from QuickCEP's lifecycle management. Partnerships offer technical support (e.g., memory functions for personalized service) to overcome human service limitations.

4. Risk note: While AI adoption brings benefits (e.g., 85% positive ratings), ensure proper organizational integration to avoid operational inefficiencies.

AI solutions illuminate factories' digitalization and e-commerce opportunities for service optimization and business expansion.

1. Commercial opportunities: QuickCEP's expansion into overseas logistics suggests replicable service models. AI's success in guiding consumer interactions (80% satisfaction) indicates factory collaboration potential in logistics or product support.

2. Digitalization insights: Factories can learn from AI's lifecycle integration to digitize service processes. Memory functions and labeled profiles inspire data-driven optimization in production design.

3. E-commerce potential: With 85% consumer satisfaction, factories can embed AI into supply chains (e.g., logistics) for intelligent customer service to reduce errors.

Industry trends highlight AI's role in addressing client pain points, with QuickCEP delivering efficient solutions.

1. Market direction: Post-AI boom, global enterprises increasingly adopt AI agent services. QuickCEP's CEO emphasizes redesigned consumer interactions, while sector expansion reflects enterprise service growth.

2. Technological edge: QuickCEP's AI agents feature memory capabilities to track interactions for labeled profiles, integrating into enterprise workflows to provide personalized marketing/after-sales experiences that surpass human limitations.

3. Pain point resolution: AI agents address overseas response challenges with 24/7 service, handling 80% of sales guidance and 90% of after-sales needs. 85% satisfaction rates demonstrate precise problem-solving.

QuickCEP's platform meets commercial needs, manages user operations, and reveals expansion directions.

1. Platform strategy: The platform addresses overseas enterprises' demand for AI-enhanced customer service. Expansion into logistics/automotive sectors creates partnership opportunities to boost engagement.

2. Operational management: Platform-integrated AI manages consumer lifecycles, with 85% high ratings validating effectiveness. Memory functions build user profiles to optimize experiences and mitigate service risks.

3. Risk and opportunity: Qifu Capital highlights AI's efficiency revolution in enterprise services, but platforms must navigate integration challenges (e.g., corporate workflows) to synergize market and technological dividends.

Industry developments reveal AI business model innovation potential in global expansion and its implications.

1. Emerging trends: QuickCEP's funding and Consumer Engagement Platform initiative redefine consumer interactions. Sector expansion (e.g., logistics/finance) and 400% revenue growth reflect overseas industry momentum.

2. Challenges and policy: Key hurdles include integrating AI into enterprise workflows and lifecycle management. Qifu Capital advocates policy support for AI-driven efficiency gains, with QuickCEP's SaaS model offering sticky operation case studies.

3. Business model analysis: Data (80% sales guidance, 90% service satisfaction) enables feasibility studies of AI in overseas services. Innovations like lifecycle memory inform optimized consumer cycle management for industrial efficiency.

Disclaimer: The "Quick Summary" content is entirely generated by AI. Please exercise discretion when interpreting the information. For issues or corrections, please email run@ebrun.com .

I am a Brand Seller Factory Service Provider Marketplace Seller Researcher Read it again.

亿邦动力获悉，日前，中国品牌出海AI Agent解决方案企业北京快牛智营（简称：QuickCEP）已完成近亿元融资。本轮融资由啟赋资本领投，老股东复星锐正超额跟投，源合资本担任独家财务顾问。本轮融资后，QuickCEP将进一步夯实其在跨境电商领域的业务布局，并将服务延伸至海外物流、汽车出海、金融出海、游戏出海等领域。

据悉，截止目前，QuickCEP 2025年收入同比增长超400%，用户规模、客单价都增长超200%。其服务的企业，既有泡泡玛特、TCL、荣耀手机这类中国知名品牌企业，也有原生的DTC跨境品牌如傲雷、几素、赛维时代，同时也包含在海外提供实体服务的物流、茶饮品牌企业。

近几年，AI爆发后，许多出海企业开始考虑如何借助AI能力提升海外客户的服务响应和沟通问题，因此，QuickCEP更多的被中国出海企业所关注并建立起合作关系。

以QuickCEP服务的出海企业数据来看，80%的企业借助AI Agent在导购和销售环节给予客户满意的回复和正确的引导——AI能够基于客户的需求和意图进行准确的售前答疑，在消费者购买前决策并为品牌建立重要的信任基础提供关键作用。同时，QuickCEP所服务的企业中，90%的客户通过AI Agent完成其海外售后服务体系的搭建——AI Agent能够7X24实现服务接入，85%的消费者会与AI进行良好的互动并在完成服务后给予5星好评。

“AI Agent正深刻重构消费者与企业互动的方式。”QuickCEP CEO陈光表示，“我们看到越来越多出海品牌企业，甚至国内品牌企业正在抛弃原有的客户服务系统，转而进入到AI Agent主导的全新的模式上来，也就是QuickCEP定义的‘Consumer Engagement Platform’AI Agent的消费者运营系统。我们将坚持技术驱动，让每一个出海品牌都具备世界级的用户运营能力。”

陈光指出，目前市面上AI产品很多，但是很少有能够把Agent落地到大企业流程中，并嵌入到组织能力中去的，而QuickCEP很重要的能力就是能够把海外消费者从接触品牌的第一刻开始，一直到整个消费者生命周期，与组织的营销，运营，和客户服务，用户体验进行串联和协作。“这样做的结果是客户与QuickCEP的粘性极强。”他谈道。

据介绍，QuickCEP的另一项重要能力是对消费者和客户有全周期“记忆”能力，AI Agent会记忆客户与品牌的每一次互动，并开始为消费者建立标签画像体系，对于企业而言在后续的无论是营销转化还是售后服务，AI都能够结合企业自身的系统和需求提供准确且有温度的营销和服务体验，这恰恰是人类很难具备的能力。

作为本轮的领投机构，啟赋资本董事长傅哲宽表示，啟赋资本长期看好AI在工业、企服等领域带来新的效率革命，有庞大的商业应用潜力。“快牛AI核心创始团队具备‘产品、技术、市场、运营’的完整能力，过往经历有深厚的云客服saas行业knowhow及市场成功经验。针对中国出海品牌/企业的刚需场景推出的AI客服应用精准卡位‘AI+出海’的全球化商业场景，具备明显的市场红利+技术红利叠加效应。啟赋资本将持续支持快牛AI进行技术迭代与市场扩张。”

文章来源：亿邦动力