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东方甄选主播大逃亡 俞敏洪迎来至暗时刻

木易 2026-06-12 09:36
木易 2026/06/12 09:36

邦小白快读

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本文核心信息是东方甄选正经历初代核心主播集体出走,正在推进从依赖主播到做自营零售“线上山姆”的转型,核心干货如下

1. 核心离职事件:2024年7月董宇辉率先出走,到2026年6月最后一位初代主播志胜官宣离职,东方甄选初代“F4”核心主播全员流失,不到两年共7位主播离开,董宇辉走后主账号掉粉超150万,流量下滑明显。

2. 离职原因:新任执行总裁孙进推行军事化管理,削减头部主播曝光、调整分成比例,从原来的人情化管理转向制度管控,主播理念不合被边缘化,最终引发集体出走。

3. 当前转型现状:俞敏洪一边道歉承认管理偏差,一边坚定推进去个人IP转型,目前已经实现利润扭亏,自营产品占比过半,但GMV同比下滑14.6%,新增付费会员大幅缩水,和独立后的与辉同行相比销售额差距明显,转型成败还不确定。

东方甄选的转型事件对品牌经营者有诸多干货参考,具体如下

1. 品牌风险警示:依赖头部主播IP的模式风险极高,头部主播出走会直接带走流量、粉丝,直接导致品牌GMV下滑、用户流失,东方甄选的遭遇印证了去个人IP化是品牌稳定发展的必然选择。

2. 消费趋势与转型方向:当前零售市场愈发看重自营产品与供应链能力,消费者对高性价比标准化商品的需求提升,东方甄选转向“线上山姆”,主打自营、复购的方向符合行业发展趋势,转型后毛利率提升至36.4%,成功扭亏也验证了该方向的盈利空间。

3. 渠道建设参考:全渠道布局是品牌增长的新方向,东方甄选开线下体验店、铺前置仓做即时零售、入驻多平台打造双直播中心的路径,值得品牌参考。

4. 团队管理启示:品牌发展需要平衡制度效率与人文关怀,管理方式失衡会直接影响核心团队稳定,进而冲击品牌发展。

东方甄选的转型事件给带货赛道卖家带来诸多风险提示与机会参考,具体如下

1. 核心风险提示:依赖单一头部主播的个人IP模式风险极高,头部出走会直接导致流量、销售额大幅下滑,东方甄选主账号掉粉超150万,GMV同比下滑14.6%就是典型教训,卖家需要提前布局规避该风险。

2. 转型机会:从“靠人”转向“靠货”符合当前消费需求变化,打磨自有产品、深耕供应链,能摆脱对头部主播的依赖,还能提升毛利率,东方甄选转型后自营占比达52.8%,毛利率提升至36.4%,成功扭亏印证了该路径的可行性。

3. 可参考的增长方向:全渠道布局能分散单一平台风险,开线下体验店、布局即时零售、入驻多平台都是可以尝试的新增长渠道。

4. 管理提示:调整管理模式与分成政策时,需要平衡制度效率与人文关怀,避免核心团队集体流失的问题。

东方甄选的转型给生产制造工厂带来了新的商业机会与转型启示,具体如下

1. 商业合作机会:东方甄选转型做“线上山姆”,核心是做大比例自营产品,对有品质、产能优势的生产工厂来说,能获得更多自营产品代工、定制生产的合作机会,有供应链优势的工厂可以对接这类需求拓展业务。

2. 转型启示:长期依赖第三方品牌订单的工厂,可以对接东方甄选这类转型自营零售的平台,拓展新的出货渠道,降低对传统大客户的依赖,分散经营风险。

3. 工厂做自有品牌的启示:工厂布局电商渠道做自有品牌,可以参考东方甄选的路径,走全渠道布局,线上多平台覆盖,线下布局体验店结合即时零售,靠产品品质和供应链获客,摆脱对头部主播的高额佣金依赖,建立自有用户复购体系。

东方甄选的转型事件,反映了直播零售行业的新趋势,也给服务商带来了新的业务方向,具体如下

1. 行业发展新趋势:直播电商已经从早期依赖达人IP流量的阶段,转向依赖供应链、自营品牌和体系化运营的新阶段,去头部化、全渠道转型成为很多品牌和平台的核心需求,行业转型带来了新的服务需求。

2. 当前客户的核心痛点:转型中的平台和品牌,一是有平衡管理效率与人文关怀的需求,二是存在去个人IP化后流量留存、会员增长的痛点,东方甄选转型后新增付费会员从去年同期10.45万降到1.18万,就是典型的转型痛点。

3. 服务商可布局的解决方案:可以针对行业转型需求,推出管理咨询、用户运营、会员体系搭建、线下门店拓店咨询、即时零售供应链对接等相关服务,抓住行业转型的红利。

东方甄选的转型事件,对内容零售平台的运营发展有诸多参考,干货如下

1. 风险规避提示:依赖单一头部IP的模式不可持续,平台命运绑定个人会带来极大风险,头部出走会直接导致GMV下滑、粉丝流失,东方甄选的遭遇给所有平台敲响警钟,平台需要提前分散流量,推进去头部化,搭建标准化运营体系。

2. 商业模式转型参考:当前用户对高品质自营产品需求提升,平台从MCN模式转向自营零售模式,靠供应链和复购能实现稳定盈利,东方甄选转型后自营占比超五成,毛利率提升成功扭亏,验证了该模式的可行性。

3. 平台布局参考:全渠道布局是大势所趋,平台可以拓展线下体验店、前置仓即时零售,同时入驻多个线上平台分散风险,打造多中心运营体系,这些动作都值得平台参考。

4. 管理提示:平台管理需要平衡制度管控和人文关怀,避免核心团队集体流失的问题。

东方甄选的主播集体出走与转型事件,是直播电商行业发展的典型案例,有诸多研究价值,干货如下

1. 产业新动向:当前知识直播电商行业正在发生整体转型,从早期依赖达人IP的MCN商业模式,转向依托自有供应链的自营零售商业模式,去个人IP化、全渠道布局成为行业新的发展方向,东方甄选为该转型提供了完整的观测案例。

2. 转型面临的新问题:转型会付出高额的短期成本,核心团队流失、GMV下滑、用户增长乏力、品牌原有调性流失,都是转型期必须面对的问题,东方甄选当前新增会员锐减、粉丝持续流失、GMV下滑,就是转型阵痛的典型表现。

3. 商业模式研究启示:靠个人IP起家的内容电商,要实现可持续发展,必须从个人依赖转向体系化竞争,但转型过程中如何平衡制度效率与人文关怀,平衡短期转型成本和长期发展收益,目前仍然没有标准答案,需要更多实践探索。

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Quick Summary

This article outlines the key developments at Oriental Selection, which is currently undergoing a transition away from reliance on star streamers to become a self-operated "online Sam's Club" retail platform, following the collective departure of its founding core streamer team:

1. Core departure timeline: Dong Yuhui, the platform's most prominent streamer, left first in July 2024. By June 2026, the last remaining founding streamer Zhi Sheng announced his departure, marking the exit of all four original core "F4" streamers. In less than two years, a total of 7 streamers have left the platform. Following Dong Yuhui's departure, the company's main account lost more than 1.5 million followers, with a significant drop in overall traffic.

2. Root causes: New CEO Sun Jin introduced a militarized management system, cutting back on exposure for top streamers and adjusting commission structures. The shift from relationship-based management to rigid institutional control marginalized streamers who disagreed with the new philosophy, ultimately triggering the collective exodus.

3. Current transition status: While Yu Minhong, founder of Oriental Selection, has publicly apologized and acknowledged management missteps, he remains committed to the de-personal IP transition. The company has returned to profitability, with self-operated products accounting for over half of total offerings. However, GMV has fallen 14.6% year-over-year, new paid memberships have dropped sharply, and sales lag far behind Yuhui's independent venture "Yu Hui Tong Xing". The ultimate success of the transition remains uncertain.

Oriental Selection's transition holds key actionable lessons for brand owners:

1. Brand risk warning: A business model reliant on top streamer IP carries extremely high risk. When a top streamer departs, they directly take traffic and followers with them, leading to immediate GMV declines and user churn. Oriental Selection's experience confirms that de-personal IP transformation is a necessary step for long-term stable brand growth.

2. Consumer trends and transition direction: The modern retail market increasingly values self-operated products and supply chain capabilities, with growing consumer demand for high-quality, cost-effective standardized goods. Oriental Selection's shift to an "online Sam's Club" model focused on self-operated inventory and repeat purchases aligns with broader industry trends. The company's 36.4% post-transition gross margin and return to profitability confirm the profit potential of this direction.

3. Channel development reference: Omnichannel strategy has emerged as a new core driver of brand growth. Oriental Selection's approach—opening offline experience stores, deploying front warehouses for on-demand retail, and establishing dual live-streaming centers across multiple platforms—offers a valuable blueprint for brands.

4. Team management takeaway: Brand growth requires balancing institutional efficiency and human-centric care. Imbalanced management directly undermines core team stability, which in turn threatens overall brand performance.

Oriental Selection's transition offers key risk warnings and opportunity insights for live-commerce sellers:

1. Core risk warning: The business model relying on a single top streamer's personal IP carries extremely high risk. When the top streamer departs, it directly leads to sharp drops in traffic and sales. Oriental Selection's 1.5 million follower loss and 14.6% year-over-year GMV decline are a clear lesson. Sellers need to proactively prepare and mitigate this risk.

2. Transition opportunity: Shifting from reliance on individual streamers to reliance on product strength aligns with shifting consumer demand. Refining proprietary products and building in-house supply chain capabilities allows sellers to break free of dependence on top streamers and increase gross margins. Oriental Selection's post-transition results—52.8% of revenue from self-operated products, a 36.4% gross margin, and a return to profitability—confirm this path is viable.

3. Actionable growth directions: Omnichannel deployment reduces risk from over-reliance on a single platform. Opening offline experience stores, building on-demand retail infrastructure, and selling across multiple platforms are all promising new growth channels to explore.

4. Management reminder: When adjusting management models and commission policies, balance institutional efficiency with human-centered care to avoid collective departure of core team members.

Oriental Selection's transition opens new business opportunities and offers transition insights for manufacturing factories:

1. New business collaboration opportunities: Oriental Selection's shift to an "online Sam's Club" model centers on scaling up self-operated product lines. For factories with strong quality and production capacity advantages, this creates more opportunities for OEM and customized production partnerships. Factories with competitive supply chains can pursue these opportunities to expand their business.

2. Transition insight: Factories that have long relied on third-party brand orders can partner with platforms like Oriental Selection that are shifting to self-operated retail, to open new distribution channels, reduce dependence on traditional large clients, and diversify operational risk.

3. Insights for factories building their own brands: Factories looking to launch their own brands via e-commerce can follow Oriental Selection's example: pursue omnichannel deployment, covering multiple online platforms, and combining offline experience stores with on-demand retail. This approach lets factories acquire customers through product quality and supply chain advantages, eliminate dependence on high commissions for top streamers, and build their own repeat customer system.

Oriental Selection's transition reflects new trends in the live-streaming retail industry and opens new business directions for service providers:

1. New industry development trends: Live e-commerce has evolved from its early stage of dependence on influencer IP traffic to a new stage centered on supply chains, proprietary brands and systematic operations. De-influencer transformation and omnichannel expansion have become core demands for many brands and platforms, creating new demand for third-party services driven by industry-wide transition.

2. Core pain points for current clients: For platforms and brands in transition, there are two key pain points: first, the need to balance management efficiency and human-centric care; second, challenges around retaining traffic and growing membership after moving away from personal IP. Oriental Selection's sharp drop in new paid memberships—from 104,500 in the same period last year to just 11,800 today—exemplifies this common transition pain point.

3. Solutions service providers can develop: To meet industry transition demand, providers can launch targeted services including management consulting, user operations, membership system development, offline store expansion consulting, and on-demand retail supply chain matching, to capture the dividend from industry-wide transformation.

Oriental Selection's transition offers valuable operational insights for content-based retail platforms:

1. Risk mitigation reminder: A business model dependent on a single top IP is unsustainable. Tying a platform's fate to an individual creates enormous risk, and a high-profile departure directly leads to GMV declines and follower churn. Oriental Selection's experience is a clear warning call for all platforms: organizations must proactively diversify traffic, advance de-influencer transformation, and build a standardized operational system.

2. Business model transition reference: As consumer demand for high-quality self-operated products grows, platforms can shift from an MCN model to a self-operated retail model to achieve stable profitability through strong supply chains and repeat purchases. Oriental Selection's results—over 50% of revenue from self-operated products, rising gross margins, and a return to profitability—confirm this model is viable.

3. Platform deployment reference: Omnichannel expansion is an inevitable industry trend. Platforms can expand into offline experience stores, front-warehouse on-demand retail, and simultaneously list across multiple online platforms to diversify risk and build a multi-center operational system. These moves are well worth reference.

4. Management reminder: Platform management must balance institutional control and human-centric care to avoid the collective departure of core teams.

The collective departure of Oriental Selection's streamers and its ongoing transition is a representative case for research on live e-commerce industry development, with significant research value:

1. New industrial trends: The knowledge live e-commerce sector as a whole is undergoing a broad transition, shifting from an early MCN business model dependent on influencer IP to a self-operated retail business model built on proprietary supply chains. De-personal IP transformation and omnichannel expansion have emerged as new industry-wide development directions, and Oriental Selection provides a complete observable case study of this shift.

2. New challenges in transition: Transition incurs high short-term costs. Core team departure, GMV decline, stagnant user growth, and the erosion of a brand's original positioning are all unavoidable challenges during transition. Oriental Selection's current sharp drop in new memberships, sustained follower loss, and GMV decline are a typical example of transition growing pains.

3. Research implications for business models: For content e-commerce businesses built on personal IP, achieving sustainable development requires shifting from reliance on individuals to system-based competition. However, there is still no standard answer to how to balance institutional efficiency and human-centric care, or how to trade off short-term transition costs against long-term development benefits. More practical exploration is needed.

Disclaimer: The "Quick Summary" content is entirely generated by AI. Please exercise discretion when interpreting the information. For issues or corrections, please email run@ebrun.com .

I am a Brand Seller Factory Service Provider Marketplace Seller Researcher Read it again.

那个靠主播撑起一切的时代,结束了。

出品 | 首席电商观察 作者 | 木易

“休假结束,再见啦。这封情书比悲伤更悲伤。”东方甄选主播志胜在离职告别视频下如此配文。

这条刚刚发布的视频中,他曾在东方甄选直播间试吃、吆喝、搞怪的名场面,激起粉丝的无限回忆。背景音乐是邓紫棋的《后会无期》,似乎蕴含着诉说不尽的不甘与委屈。

粉丝在评论区排队打出一串串“舍不得”。有媒体查证后发现,志胜其实早在5月之前就已经离开了公司,只是拖到如今才正式官宣。这条视频不是在告别直播间的当下,而是一个已经离开的人回头补上的句号。

一个靠“人”起来的公司,正在经历“人”的集体出走。这一次,东方甄选又向前走了一步。

东方甄选主播上演大逃亡

把时间线拉长看,志胜的离开不是个例。

2024年7月,董宇辉率先出走,东方甄选以7658万元转让了与辉同行的股权,还搭上了1.3亿元的未分配利润。半年后的2025年6月,擅长美妆的顿顿也离开了,同年双11他独立直播单场破千万。2026年4月25日,明明、天权、中灿、林林四位核心主播同日官宣离职。再就是6月10日,志胜最后一个补上官宣。

粉丝曾把董宇辉、顿顿、明明、天权合称为东方甄选的“F4”。如今F4全员出走,初代主播几乎流失殆尽。数据显示,董宇辉离职后不到两年,东方甄选抖音主账号掉粉超过150万。

不到两年,七场告别。2026年4月到6月,五个主播先后“出逃”。也许粉丝会问,为什么都走了?答案得从管理层换帅说起。

2025年12月,新东方19年老将孙进出任东方甄选执行总裁。孙进曾在广州执掌华南区,把区域收入从10亿干到了40亿,是俞敏洪口中的“效率控”和“解决问题的高手”。

他到任后,东方甄选的画风变了。有人用“三板斧”概括他的改革:军事化管理、削减头部主播黄金时段曝光、调整主播分成比例。有媒体锐评,东方甄选从“人情化管理”转向了“军事化管理”。不少评论直接将主播集体离职的矛头直接指向了他个人的“军事化管理与僵化高压”。

这些传言不是空穴来风,主播们的离职长文似乎在印证这种说法。明明在告别长文中写:“日常工作中,我能清晰感受到新任管理层对我的‘不友好’……没有争吵,没有冲突,而是一种安静的隔离。”

天权也写道:“在过去的四个月里,公司的执行管理层变了,有些理念变了,直播间的风格变了,办公的氛围也变了。我的理想主义很多时候显得不合时宜。”

当“人情味”被“制度管控”取代,曾经与公司共生的主播们难免感到自己被边缘化。孙进想要的是效率和标准化,主播们怀念的是那个有温度的直播间。两者之间没有对错,但裂痕已经大到无法弥合。

道歉是真的,回头是假的

面对主播集体出走,俞敏洪的处境很微妙。

他低头了,在直播中公开致歉,承认公司管理方式出现偏差,“过度侧重制度管控,忽视团队人文关怀”,承诺将优化管理模式。

但他没有回头。他给出了具体方案是,将主播团队从27人扩至60人,“稀释流量”,避免再出现某个超级主播。同一时期,他在财报电话会上明确表态:“如果东方甄选只是依赖于董宇辉一个人发展,这就不是一个正常的公司。”在深圳的一场大会上更是直言:“平台已有能力摆脱对单一头部主播的依赖。”

孙进在供应商大会上坦白目前公司的现状和未来发展方向,要做“线上山姆”,不做传统MCN。如此看来,孙进接任CEO是企业去个人IP化的必然,“线上山姆”不需要拥有狂热粉丝的大主播。

俞敏洪的两难在此刻尤为明显。他一面为管理问题道歉,一面坚定不移地推进转型。道歉是真的,但手术刀不会停。

战略转向有没有效果,得看账本。2026财年上半年,东方甄选营收23.12亿元,同比增长5.7%;净利润2.39亿元,上年同期还是亏损9650万,成功扭亏;毛利率提升到了36.4%,经营现金流转正;自营产品GMV占比首次反超第三方货品,达到52.8%,成了绝对主力。

但另一组数据也在提醒,公司还在为转型支付成本。2026财年上半年,东方甄选总GMV从48亿元降到41亿元,同比下滑14.6%;抖音已付订单从5010万单缩减到4210万单;新增付费会员只剩1.18万人,而去年同期这个数字是10.45万,连零头都不到,续费率也不足50%。

再和已经独立出去的与辉同行比,差距更明显。今年五月,与辉同行抖音带货榜排在第二,销售额5.33亿元;东方甄选排在第六,大约3到4亿元。最近七天,与辉同行销售额超1亿元,东方甄选大约5000万到7500万元;前者涨粉2.3万,后者掉粉5万。去年的双11数据同样悬殊,与辉同行场均销售额超1亿元,东方甄选场均只有2500万到5000万元。

利润扭亏是不错,但靠的是砍薪酬、控成本、提自营毛利,不是靠卖得更多。对此券商判断呈现两极分化,也印证了这场转型的不确定性。国海证券维持“买入”,看好自营产品放量驱动盈利修复;国泰海通也给出正面预期,目标价上调25%至30港元。但高盛持不看好态度,直言“基本面仍然疲软”;华兴资本下调目标价至23港元,认为今年是过渡期,利润可能继续承压。

有人看到了拐点,有人看到了风险,也许东方甄选自己也是在摸着石头过河。

下一站,“线上山姆”

主播集体谢幕后,东方甄选把棋子压在了直播间外。

孙进之前明确提出:做线上山姆,而非传统MCN。MCN依赖达人,“线上山姆”靠的是自营品牌、供应链和用户复购。这个转型已经有明确的落地动作。

不久前,东方甄选全国首家线下体验店在北京中关村正式开业。400平方米,1500个SKU,自营品超五成,线上线下同价。试营业不到一个月,到店客流已超7万人。俞敏洪在开业现场撂下一句话:“服务业不能只靠线上。”孙进则表态将采取“小步快跑”策略,先验证首店,再逐步复制。

即时零售业务也在同步铺开。东方甄选目前已在上海、北京分别布设10个和6个前置仓,还与京东物流合作,覆盖439个SKU,线上店同时登陆京东、淘宝、美团三大平台。近日又传出消息,东方甄选正在杭州筹建新直播间,已启动多岗位招聘,要形成“北京+杭州”双中心格局。

从抖音起家的知识带货标杆,到全渠道布局的综合零售平台,东方甄选正在下一盘大棋。但代价也清清楚楚,核心主播流失,GMV下滑,粉丝流失。但显而易见,俞敏洪和孙进都认为,这条路非走不可。

回到志胜那条视频。《后会无期》的旋律里,他笑着告别。评论区有人问:“东方甄选还剩下谁?”

俞敏洪在财报会上说过:“如果东方甄选只是依赖于董宇辉一个人发展,这就不是一个正常的公司。”如今,董宇辉走了,F4走了,志胜也走了。东方甄选的确不再依赖任何主播,但也暂时失去了曾经最核心的竞争力——“人情味”。

线下店开了,前置仓布了,自营品占比过半了。从“人”到“货”的转型,方向清晰,但代价惨烈。

志胜 笑着说 “后会无期” ,但东方甄选的故事还在继续。后会无期的是那个靠主播撑起一切的时代 , 还在继续的 是一场关于供应链和品牌的漫长 棋局。 结局如何,时间会给出答案。

注:文/木易,文章来源:首席电商观察(公众号ID:EC-guancha),本文为作者独立观点,不代表亿邦动力立场。

文章来源:首席电商观察

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