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阿里重大调整 要跟美团死磕到底

木易 2026-06-09 10:03
木易 2026/06/09 10:03

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这篇文章核心披露了阿里在投入千亿打外卖战后的重大内部调整,阿里已经把即时零售定为核心战略,将长期和美团争夺赛道第一,核心干货信息如下:

1. 业务人事调整:淘宝闪购负责人吴泽明进入阿里最高决策层合伙人委员会,盒马调整为向分管电商的蒋凡汇报,未来盒马、饿了么、天猫超市等所有即时零售相关业务都会整合到淘宝闪购统一品牌下,结束过去各自为战的状态。

2. 投入与成果:过去一年阿里在即时零售领域投入超千亿,亏损870亿元,硬生生从美团手中抢下10%的市场份额,当前即时零售份额美团51%、淘宝闪购42%,淘宝闪购订单量同比增长2.7倍,非餐饮订单增长三倍,打破了美团的垄断格局。

3. 未来趋势:监管已经叫停烧钱补贴的价格内卷,未来竞争核心是AI赋能效率,阿里将即时零售和AI深度绑定,真正的决战才刚刚开始。

本文披露了国内即时零售赛道的最新格局与行业变化,能给品牌商布局渠道、把握消费趋势提供参考,核心干货如下:

1. 消费趋势与赛道格局:即时零售已经成为电商增长的核心赛道,打破了美团此前的垄断,形成阿里淘宝闪购与美团双强对峙的格局,非餐饮即时零售订单已经实现三倍增长,消费者对即时性配送商品的需求快速提升,赛道增长空间巨大。

2. 渠道变化带来新机会:阿里正在整合所有即时零售资源到淘宝闪购统一入口,消费者只需要一个入口就能买到所有品类,未来流量会更加集中,品牌商可以依托整合后的渠道布局即时零售,还能借助阿里打通的AI导购获得更多精准曝光。

3. 价格环境更稳定:监管已经出台政策终结烧钱补贴的价格内卷,不会再出现大范围平台补贴打乱品牌定价体系的情况,品牌可以维持更稳定的价格体系和利润空间,适合长期布局赛道。

本文披露了即时零售赛道的最新变化,给各类零售卖家指明了新的增长机会与需要规避的风险,核心干货如下:

1. 新增长机会:即时零售是当前增速最快的赛道之一,阿里淘宝闪购整体订单同比增长2.7倍,非餐饮订单增长三倍,市场整体扩容明显。阿里整合所有即时零售资源到淘宝闪购一个入口,流量更加集中,新老卖家都可以入场抢占新流量红利。阿里明确允许淘宝闪购三年内不盈利,今年核心任务是搭建仓配网络,配套资源会持续向赛道倾斜。

2. 需要注意的风险:监管已经出台规则禁止低价补贴的恶性竞争,过去靠补贴冲量的旧玩法已经行不通,无法再靠补贴获得低价流量。未来竞争转向AI运营能力,卖家如果不能跟上AI驱动的运营节奏,很容易失去竞争力。

3. 可布局方向:卖家可以提前适配AI导购、AI选品的新规则,抓住非餐饮即时零售的增长红利,提前卡位获得更多增长空间。

本文梳理了即时零售赛道的最新发展趋势,给生产型工厂带来了新的商业机会和数字化转型启示,核心干货如下:

1. 产品生产设计的新需求:即时零售尤其是非餐饮品类增长极快,当前淘宝闪购非餐饮订单已经实现三倍增长,消费者对即时配送的日常百货、生鲜、快消品的需求快速提升,工厂可以针对即时消费的特点,开发小包装、高频消耗的适配产品,匹配即时消费的需求。

2. 新的商业机会:阿里今年将建仓作为即时零售的核心任务,盒马前置仓年底要突破1000个,天猫超市也升级为近场闪购,整个即时零售的仓配网络正在快速扩张,工厂可以依托新的仓配网络,拓展近场即时零售的销售渠道,开辟新的增量市场。

3. 数字化转型的启示:未来即时零售竞争靠AI驱动效率,AI会渗透到选品、库存、营销全链路,工厂需要加快数字化转型,对接平台的AI系统,更精准匹配消费需求,降低库存压力,提升周转效率。

本文披露了即时零售行业的最新发展动向和核心痛点,能给为即时零售提供服务的各类服务商指明新的业务方向,核心干货如下:

1. 行业发展趋势:即时零售已经成为阿里未来的核心战略,赛道进入长期投入的快速发展阶段,非餐饮品类爆发式增长,AI正在重构赛道的竞争逻辑,竞争从原来的流量争夺转向用户购买决策权争夺,整个行业对AI相关服务的需求会大幅提升。

2. 核心客户痛点:过去阿里体系内的即时零售业务分散,盒马、饿了么、天猫超市等多个品牌各自为战,不管是平台还是入驻商家,都需要统一的数字化运营、品牌营销、仓配配套服务,现在整合为淘宝闪购统一入口后,衍生出大量新的服务需求。

3. 业务布局方向:服务商可以围绕AI赋能即时零售布局新业务,开发适配平台AI入口的选品、营销、流量运营工具,同时抓住阿里今年大规模建仓扩网的需求,提供仓配一体化、数字化管理的相关服务,抢占赛道整合带来的红利。

本文披露了头部平台在即时零售赛道的最新布局和行业监管环境,给各类平台商的战略调整和运营管理提供了参考,核心干货如下:

1. 用户与行业需求变化:当前用户已经养成即时消费的习惯,对一站式即时购物的需求越来越高,过去分散多入口的布局无法满足用户需求,统一品牌、统一入口是即时零售平台的核心发展方向,同时用户对AI导购、一句话购物的需求提升,AI整合能力已经成为平台的核心竞争力。

2. 头部平台的做法参考:阿里通过人事调整、业务整合收拢了分散的即时零售业务,把所有资源集中到淘宝闪购统一品牌下,明确允许赛道三年内不考核亏损,将搭建仓配网络作为第一优先级,这种集中资源打长期战的打法值得同赛道平台参考。

3. 风险规避提示:此前大规模烧钱补贴的价格内卷已经被监管叫停,多部门联合出台了《互联网平台价格行为规则》规范竞争,监管力度持续升级,平台需要调整竞争策略,停止低价补贴的内卷玩法,转为靠AI提升效率、优化用户体验竞争,规避政策风险。

本文披露了即时零售赛道的最新产业变化,揭示了国内本地零售电商领域的新动向、新问题,对产业研究有较高的参考价值,核心内容如下:

1. 产业新动向:即时零售已经取代单纯的外卖成为赛道核心竞争方向,打破了美团此前在即时零售领域的垄断格局,形成阿里淘宝闪购与美团双强对峙的新竞争格局,头部平台都在整合内部资源集中发力,AI成为新的竞争核心,竞争逻辑已经从流量争夺转向用户购买决策权争夺。

2. 行业新问题:头部平台为争夺赛道投入千亿资金,带来了巨大的利润压力,阿里2026年调整后息税前利润暴跌84%,此前大范围的价格战引发监管关注,监管已经出台规范政策终结价格内卷,行业原来烧钱换增长的传统商业模式已经不可持续。

3. 新商业模式探索:当前头部平台都在探索AI+即时零售的新商业模式,阿里整合业务统一入口绑定AI,各家平台都推出了不同的AI落地路线,长期来看AI驱动效率提升将成为行业新的主流模式,相关探索值得深入跟踪研究。

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Quick Summary

This article reveals a major internal adjustment at Alibaba following its 100-billion-yuan investment in China's on-demand delivery battle. Alibaba has named instant retail a core strategic priority, and will compete long-term with Meituan for the top position in the sector. Key takeaways are as follows:

1. Business and personnel reshuffle: Zheming Wu (Huanyi), head of Taobao Flash Purchase, has joined Alibaba's top decision-making body, the Partner Committee. Hema has been restructured to report to Fan Jiang, who oversees Alibaba's e-commerce division. Going forward, all instant retail-related businesses including Hema, Ele.me and Tmall Supermarket will be integrated under the unified Taobao Flash Purchase brand, ending the previous fragmented operation structure.

2. Investment and results: Over the past year, Alibaba has invested more than 100 billion yuan in instant retail, posting a loss of 87 billion yuan, but has seized 10% of the market share from Meituan. Currently, Meituan holds 51% of China's instant retail market, while Taobao Flash Purchase holds 42%. Taobao Flash Purchase's order volume has grown 2.7x year-over-year, with non-food orders tripling, breaking Meituan's previous monopoly in the space.

3. Future outlook: Regulators have put a stop to cutthroat price competition via subsidy burn. Going forward, competition will center on efficiency gains enabled by AI, and Alibaba is deeply integrating AI into its instant retail operations. The real battle for the sector is only just beginning.

This article outlines the latest landscape and industry shifts in China's instant retail sector, offering insights to help brands plan their channel strategies and align with consumer trends. Key takeaways are as follows:

1. Consumer trends and market landscape: Instant retail has become the core growth driver for China's e-commerce industry. It has broken Meituan's previous monopoly, forming a duopoly landscape between Alibaba's Taobao Flash Purchase and Meituan. Non-food instant retail orders have tripled, showing that consumer demand for on-demand delivered goods is rising rapidly, leaving enormous room for sector growth.

2. New opportunities from channel restructuring: Alibaba is integrating all its instant retail resources into the unified Taobao Flash Purchase entry point, allowing consumers to access all product categories from one portal. This will lead to more concentrated traffic, and brands can build their instant retail presence on the consolidated channel, and gain more accurate exposure via Alibaba's AI-powered shopping guides.

3. More stable pricing environment: Regulators have introduced policies to end cutthroat price competition via subsidies. Large-scale platform subsidies that disrupted brands' original pricing systems will no longer occur, allowing brands to maintain more stable pricing systems and profit margins, making the sector suitable for long-term layout.

This article covers the latest developments in the instant retail sector, outlining new growth opportunities and key risks for retail sellers. Key takeaways are as follows:

1. New growth opportunities: Instant retail is one of the fastest-growing sectors today. Taobao Flash Purchase's overall orders grew 2.7x year-over-year, with non-food orders tripling, indicating significant overall market expansion. Alibaba's integration of all instant retail resources into a single Taobao Flash Purchase entry has concentrated traffic, creating new traffic opportunities for both new and existing sellers to capture. Alibaba has explicitly allowed Taobao Flash Purchase to operate without profit for three years, and its core priority this year is building out its warehouse and delivery network, with continued resource allocation to the sector.

2. Key risks to note: Regulators have introduced rules banning cutthroat competition via low-price subsidies, so the old strategy of driving volume with subsidies no longer works, and cheap subsidized traffic is no longer available. Competition is shifting to AI-powered operations, and sellers that fail to keep up with AI-driven operational rhythms will likely lose their competitive edge.

3. Recommended areas for layout: Sellers can adapt early to new rules for AI-powered shopping guides and AI product selection, capture the growth dividend of non-food instant retail, and secure early positioning for greater long-term growth.

This article outlines the latest development trends of China's instant retail sector, bringing new business opportunities and insights for digital transformation to manufacturing factories. Key takeaways are as follows:

1. New requirements for product design and production: Instant retail, especially non-food categories, is growing extremely rapidly, and Taobao Flash Purchase's non-food orders have already tripled. Consumer demand for on-demand delivered daily goods, fresh produce and fast-moving consumer goods is rising quickly. Factories can develop small-pack, high-frequency consumption products tailored to the characteristics of instant consumption to match market demand.

2. New business opportunities: Alibaba's core priority for instant retail this year is expanding its warehouse network. Hema plans to have more than 1,000 front warehouses by the end of the year, and Tmall Supermarket has been upgraded to a proximity flash purchase service. The entire instant retail warehouse and delivery network is expanding rapidly. Factorians can leverage this new warehouse and delivery network to expand into proximity instant retail sales channels and open up new incremental markets.

3. Insights for digital transformation: Future instant retail competition will rely on AI-driven efficiency, and AI will penetrate the full value chain from product selection to inventory management and marketing. Factories need to accelerate digital transformation, connect to the platform's AI system, match consumer demand more accurately, reduce inventory pressure, and improve turnover efficiency.

This article covers the latest developments and core pain points of the instant retail industry, outlining new business directions for service providers serving the sector. Key takeaways are as follows:

1. Industry trends: Instant retail has become a core strategy for Alibaba's future development, and the sector has entered a stage of rapid growth driven by sustained long-term investment. Non-food categories are seeing explosive growth, and AI is reshaping the sector's competitive logic: competition has shifted from pure traffic capture to competing for consumers' purchasing decisions. This will drive a significant increase in industry demand for AI-related services.

2. Core customer pain points: Previously, Alibaba's instant retail businesses were fragmented, with Hema, Ele.me, Tmall Supermarket and other brands operating independently. Both the platform and participating merchants needed unified digital operations, brand marketing, and warehouse-delivery supporting services. The integration into a unified Taobao Flash Purchase entry has now generated a large volume of new service demand.

3. Directions for business layout: Service providers can develop new businesses focused on AI empowerment for instant retail, building product selection, marketing and traffic operation tools adapted to the platform's AI entry. They can also capitalize on Alibaba's large-scale warehouse network expansion this year, provide integrated warehouse-delivery and digital management services, and capture the dividend brought by the sector's consolidation.

This article covers the latest layout of leading platforms in the instant retail sector as well as the industry's regulatory environment, offering insights for strategic adjustment and operation management for all platform players. Key takeaways are as follows:

1. Shifts in user and industry demand: Chinese consumers have now formed the habit of instant consumption, and demand for one-stop instant shopping is growing. Previous fragmented multi-entry layouts can no longer meet user needs, so unified branding and a single entry has become the core development direction for instant retail platforms. At the same time, demand for AI shopping guides and voice-activated one-tap shopping is rising, and AI integration capability has become a core competitive advantage for platforms.

2. Reference from leading platform strategy: Alibaba has consolidated its fragmented instant retail businesses through personnel and business restructuring, concentrating all resources under the unified Taobao Flash Purchase brand. It has explicitly allowed the segment to forgo profit requirements for three years, and set warehouse and delivery network construction as its top priority. This strategy of concentrating resources for a long-term battle is a useful reference for other platforms in the sector.

3. Risk mitigation guidance: The previous cutthroat price competition driven by large-scale subsidy burning has been halted by regulators. Multiple authorities have jointly issued the "Rules on Internet Platform Price Behavior" to standardize competition, and regulatory oversight continues to intensify. Platforms need to adjust their competitive strategies, abandon the subsidy-driven cutthroat model, and shift to competing via AI-enabled efficiency gains and better user experience to avoid policy risks.

This article discloses the latest industrial changes in the instant retail sector, revealing new trends and issues in China's local retail e-commerce space, with high reference value for industrial research. Key points are as follows:

1. New industrial trends: Instant retail has replaced pure food delivery as the core competitive focus of the sector, breaking Meituan's previous monopoly in instant retail and forming a new duopoly competitive landscape between Alibaba's Taobao Flash Purchase and Meituan. Leading platforms are all integrating internal resources to focus on the sector, and AI has become the new core of competition. The competitive logic has shifted from traffic capture to competing for consumers' purchasing decisions.

2. New industry issues: Leading platforms have invested hundreds of billions of yuan to compete for market share, creating enormous profit pressure: Alibaba's adjusted earnings before interest and tax plunged 84% in 2026 due to these investments. The previous large-scale price war attracted regulatory attention, and regulators have introduced policies to end price competition, making the traditional "grow with burned capital" business model unsustainable.

3. Exploration of new business models: Currently, leading platforms are all exploring a new "AI + instant retail" business model. Alibaba has consolidated its businesses into a unified entry point tied to AI, and all major platforms have launched their own AI implementation roadmaps. In the long run, AI-driven efficiency improvement will become the new mainstream model for the industry, and these explorations deserve in-depth follow-up research.

Disclaimer: The "Quick Summary" content is entirely generated by AI. Please exercise discretion when interpreting the information. For issues or corrections, please email run@ebrun.com .

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好戏还在后头。

出品 | 首席电商观察 作者 | 木易

不知不觉,外卖大战已经一年多过去了。

如今硝烟散去,阿里是大战中投入最多的,也是争议最多的。

上千亿补贴花出去,只拿了一成的市场份额,值得吗?

近日,阿里的内部复盘曝光,两大人事变动、一个核心定调、一组惊人数据,把阿里的答案全部摆上了台面。

看完就会发现,原来这场战斗远未结束。

事情要从不久前阿里内部的两场秘密人事变动说起。

一是集团CTO、淘宝闪购负责人吴泽明进入了阿里合伙人委员会,成为委员会第5名成员,这是阿里最高的决策集体。

二是盒马CEO严筱磊的汇报线从吴泽明调整为直接向蒋凡汇报。蒋凡分管阿里所有和商品有关的业务板块。多位阿里人士认为,这是盒马即将并入中国电商事业群的重要信号。

淘宝闪购原本只是阿里的短期业务,而如今淘宝闪购的负责人被抬进了最高战略决策层。这说明了阿里最高层对去年外卖大战的定调——仗打得值。

而盒马被纳入蒋凡的电商业务体系,意味着过去这个相对独立的业务,现在归位于电商的主航道。

外卖大战让阿里意识到,美团原来不是无法打败的对手。在内部复盘中,一位阿里管理层表示:“外卖大战一年后,即时零售的大战刚刚开始。”

阿里内部达成了一个共识,即时零售是阿里未来最核心的战略之一,代表了阿里电商的未来,是必须啃下来的一场长期战,必须长期投入以争夺市场份额第一。

阿里最终目标从来都不是变成外卖公司,但他们认为,即时零售体系里,餐饮这个品类足够高频,最适合用来培养用户心智和消费习惯。因此必须先守住外卖市场40%-50%的份额,站稳脚跟,然后再向非餐品类全面渗透。

因此,阿里如今想把盒马、天猫超市、医药、饿了么全都统一收归到淘宝闪购一个品牌之下。

外卖大战结束,淘宝看似损失惨重,实则拿到了通向即时零售的入场券,真正的战斗才刚刚开始。

但不得不说的是,这张入场券的成本,高得惊人。

汇丰银行研报数据显示2025年二季度至2026年一季度,淘宝闪购在即时零售领域亏损达870亿元,总投入超千亿元,远超最初“三年500亿”的规划。

同期,美团因外卖大战产生亏损440亿元,京东亏损420亿元,三家合计亏损1730亿元。为了支撑这场战役,三家公司新增营销费用高达1568亿元,其中阿里837亿元,占比超过一半。

阿里烧了最多的钱,换来了什么?

按日均订单量估算,截至2026年2月,美团约5900万单、淘宝闪购约4900万单、京东约800万单,份额分别为51%、42%、7%。而在大战之前,美团与饿了么的份额大约是七三开。

也就是说,淘宝闪购硬生生从美团身上啃下来约10%的市场份额。

阿里认为,如果不打这场仗,美团会在即时零售领域达到近乎垄断的程度,届时与阿里正面竞争基本上不落下风。

这是一场昂贵却又不得不打的“破局战”,好在成绩可观,打破了绝对垄断,形成双强对峙。

数据显示,2026年第一季度,淘宝闪购整体订单量达去年同期的2.7倍,非餐饮零售订单增长三倍。管理层表示有信心在财年结束前实现经济效益转正。

仗打赢了,代价不菲,阿里觉得这钱花得值。

而蒋凡作为这场战役的总指挥,压力山大。

去年6月份,阿里宣布饿了么与飞猪并入中国电商事业群,由蒋凡统一统领。从这一天开始,蒋凡就已经扛起了整个阿里中国电商的大旗。

他被赋予三件使命,每一件都关乎阿里的生死存亡。既要稳住淘宝天猫的货架电商基本盘,又要打赢即时零售的攻坚战,还要把AI和电商生态的落地做好。这三件事涵盖了阿里的过去、现在和未来,无比烧钱且毫无容错率可言。

如今阿里虽然2026年营收首次突破万亿大关,但单季营收同比仅增3%,调整后息税前利润暴跌84%。利润大幅承压,几乎整个电商市场都将目光聚焦到蒋凡身上。

他如今被架在了整个阿里中国电商最核心的位置上,没有之一。他的成败,就是阿里的成败。

现如今,蒋凡的核心战略就是,把淘宝闪购、盒马和天猫超市这三支部队逐渐收拢。

淘宝闪购会成为收拢后的主战场。它是阿里即时零售面向用户的核心出口,也起到统一品牌的作用。阿里内部对淘宝闪购寄予厚望,鼓励其“三年内不要有亏损负担”。今年年初,阿里核心管理层也在一次内部会议上明确表示,2026年即时零售的第一优先级是建仓。这意味着整个即时零售都将围绕淘宝闪购进行布局。

再看到盒马,目前盒马鲜生门店超490家,线上GMV占比超60%,已经连续两年盈利。盒马前置仓已突破500个,年底目标是1000个以上。盒马的即时零售网络已形成规模化,现在它被正式纳入蒋凡麾下,不再游离于电商主航道之外。

然后是天猫超市。这个成立了11年的业务正在从B2C远场模式升级为“近场闪购+一日三配”,5000款重点商品最快4小时达。

过去,盒马、淘鲜达、天猫超市、饿了么各自为战,消费者根本分不清它们的区别。

现在,三支部队不再是各自为战。蒋凡正在把分散的兵力收拢到一张战图上。

一位阿里人士解释说,消费者不再需要理解盒马、淘鲜达和天猫超市之间有什么区别,他们只需要打开一个APP,那就是淘宝闪购。

但未来的竞争,不再只是烧钱那么简单粗暴了。

两个外部变量正在重塑游戏规则。

第一个是AI。

2026年春节,阿里旗下AI助手千问APP宣布投入30亿元请消费者吃喝玩乐。上线9个小时,淘宝闪购在千问上就接到了1000万单。不久前,阿里千问与淘宝全面打通,用户在千问里说句话,AI直接推荐商品、对比参数、下单支付,全程不用跳出。

字节行动得更早更快。早在去年10月,豆包已接入抖音商城,11月上线商品卡,今年年初内测“一句话购物”,如今的“帮你选”功能已经实现与抖音深度打通。

京东走的是“C端AI助手+B端商家智能体”的路线,AI深度嵌入采销、定价、库存、营销全流程,把技术转化为效率提升。

美团也正式宣布AI助手“小美”将与腾讯“元宝”深度合作。届时,用户可直接在腾讯元宝中输入本地服务需求,通过“小美”调用美团外卖等本地生活服务,实现一站式交易。

专家认为,长期看,AI可能改变电商竞争的底层逻辑——从流量竞争转向决策权竞争。谁能成为消费者购买前的第一入口,谁就掌握更强的分发能力。

阿里将即时零售与AI深度绑定,既是防守,也是进攻。

第二个是监管。

今年2月,市场监管总局针对2025年外卖行业千亿级“补贴战”等扰乱市场竞争秩序的问题,集中约谈美团、京东、淘宝闪购等7家主要外卖平台。

3月,北京市市场监管局联合市商务局、市通信管理局约谈12家重点平台企业,直接开出《行政告诫书》。

4月,由国家发改委、市场监管总局和国家网信办共同制定的《互联网平台价格行为规则》开始正式施行。

不到半年,监管力度实现“三级跳”,参与的部门越来越多,被约谈的平台越来越多,措辞越来越强硬,就一个目的,规范平台价格,终结价格内卷。

烧钱换增长的老路行不通,AI驱动效率才是未来。

不过即时零售的终局还远。美团的市场份额仍然超过50%,阿里的千亿投入还没有回本。阿里手里还攥着哪些底牌,没有人能提前知道答案。

但有一点已经清晰,这场仗远没有决出胜负。阿里烧了一千亿,换来了一个站上牌桌的资格。

而真正的决战,才刚刚打响。

注:文/木易,文章来源:首席电商观察(公众号ID:EC-guancha),本文为作者独立观点,不代表亿邦动力立场。

文章来源:首席电商观察

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