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擎天租京东联手:租个机器人 像点外卖一样简单

胡镤心 2026-05-22 10:27
胡镤心 2026/05/22 10:27

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本文核心信息是擎天租与京东达成全面战略合作,共同推进RaaS机器人即服务模式落地,让机器人租赁像点外卖一样便捷,行业发展迎来新变化。

1. 合作核心内容:擎天租将在京东开设官方旗舰店,双方围绕供应链协同、线上交易、线下交付运营全环节合作,推动机器人租赁从零散单点服务转向标准化、平台化交付。

2. 服务覆盖场景:双方聚焦教育、导览、清洁等多元场景,联合打造适配真实需求的定制化解决方案,结合京东亿级流量、一体化供应链能力和擎天租的全国交付网络,实现全链路高效服务。

3. 行业发展方向:本次合作释放明确信号,机器人产业竞争正从卖硬件转向卖服务,平台化标准化的RaaS模式会推动机器人服务从小众尝鲜走向全域普及。

本次合作给机器人相关品牌商带来了多方面的行业参考和发展机会,围绕品牌运营和市场拓展有诸多干货信息。

1. 消费与行业趋势:目前机器人产业已经从硬件竞争转向服务竞争,平台化标准化的RaaS模式是规模化落地的核心路径,品牌商需要顺势转向服务化布局。

2. 渠道建设:品牌商可以接入擎天租的整合网络以及京东的亿级流量入口、成熟履约体系,拓展线上线下多渠道触达客户,借助京东MALL等业态落地场景,对接规模化采购需求。

3. 产品研发方向:品牌商可以针对教育、导览、清洁等细分场景的真实需求,参与定制化解决方案打造,适配不同非结构化场景的需求,降低企业客户的使用门槛,拓展自身的市场空间。

对于做机器人相关业务的卖家来说,本次合作透露出明确的行业机会,也给出了风险提示,干货内容如下。

1. 增长机会:RaaS模式正从过去零散单点的交易状态,转向标准化、平台化的发展阶段,机器人服务普及进程加速,教育、导览、清洁等多个场景的需求持续释放,租赁服务赛道增长空间广阔。

2. 可利用的合作资源:卖家可以接入擎天租的全国合伙人交付网络,依托京东的流量、供应链物流资源,降低自身获客、履约和运维成本,实现规模化扩张,打开业务增长空间。

3. 风险提示:当前行业仍存在明显挑战,非结构化场景复杂,即插即用需要大量现场调优,且不同品牌机器人接口和能力差异大,对整合能力要求高,卖家入局需要提前提升自身服务能力,避免盲目扩张。

本次合作给机器人生产工厂带来了新的商业机会和数字化转型的启示,核心干货如下。

1. 产品生产设计需求:当前市场对机器人的需求已经从单纯采购硬件转向场景化服务,工厂在生产设计阶段需要贴合教育、导览、清洁等多元场景的真实使用需求,提升产品的场景适配能力,才能更好贴合市场需求。

2. 商业机会:随着RaaS模式平台化发展,机器人租赁需求会持续规模化增长,工厂可以对接擎天租和京东的规模化采购需求,依托双方的场景落地资源,扩大自身产品的出货量,拓展To B业务渠道。

3. 数字化与电商转型启示:工厂可以依托擎天租和京东的平台生态资源,借助平台的数字化能力和流量优势,推进自身的电商化转型,降低市场拓展的成本,逐步向服务化方向升级。

对于服务机器人领域的相关服务商来说,本次合作透露出行业最新发展趋势,也明确了客户痛点和可行的解决方案,核心内容如下。

1. 行业发展趋势:机器人产业已经完成从卖硬件到卖服务的转型过渡,平台化、标准化的RaaS模式是机器人服务规模化落地的核心路径,市场需求正在快速增长,赛道发展空间广阔。

2. 当前客户核心痛点:过去机器人租赁多是零散单点交易,没有标准化的全链路服务,企业客户使用机器人的门槛很高,同时多元复杂的非结构化场景缺乏成熟的整合交付方案,无法满足客户即插即用的需求。

3. 可行解决方案:服务商可以走生态合作路线,整合头部平台的流量、供应链优势和自身的场景服务能力,聚焦细分场景打造从线上选品下单到线下部署运维的全链路闭环服务,整合多品牌机器人资源满足客户多元需求。

本次擎天租与京东的合作,为布局RaaS赛道的平台商提供了可参考的发展方向,核心干货总结如下。

1. 市场对平台的核心需求:当前客户需要的是可快速调用、即插即用的标准化机器人服务,需要覆盖交易、交付、运维的全链路支撑,过去零散的单点服务无法满足规模化的市场需求,平台化整合是必然方向。

2. 平台可参考的最新做法:平台可以走能力互补的生态合作路线,比如京东输出流量、供应链履约能力,擎天租输出场景整合、定制交付能力,双向赋能,共同制定RaaS全链路交付标准,形成完整的服务闭环。

3. 需要规避的风向:平台需要注意非结构化场景的复杂性,提前布局现场调优的服务能力,同时要应对不同品牌机器人接口标准不统一的问题,提前做好技术和能力储备,避免因为整合不力影响客户体验,制约业务规模化发展。

本次擎天租与京东的战略合作是RaaS模式的重要创新实践,反映了机器人产业的最新发展动向,对产业研究有较高的参考价值,核心内容如下。

1. 产业新动向:当前机器人产业的竞争逻辑已经发生改变,正从过去的硬件售卖竞争转向服务能力竞争,原本零散、局限于单一场景的机器人租赁,开始向平台化、标准化方向发展,头部互联网平台的入场会大幅加速RaaS模式的规模化落地,推动机器人服务从小众走向普及。

2. 创新商业模式:本次合作探索出了能力互补的RaaS平台商业模式,擎天租发挥自身场景理解、方案定制、整合交付的优势,京东发挥流量、供应链、履约运营的优势,双向赋能,共同定义了从线上到线下的全链路RaaS交付标准,形成了完整的服务闭环。

3. 值得研究的新问题:目前RaaS模式落地仍面临待解决的问题,比如非结构化场景复杂,即插即用仍需要大量现场调优,不同品牌机器人的接口和能力边界差异大,对整合能力要求高,这些问题都是产业发展中需要进一步研究探索的方向。

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Quick Summary

This article covers the core news that Qingtian Rental has formed a comprehensive strategic partnership with JD.com to advance the adoption of Robotics as a Service (RaaS), making robot rental as accessible and convenient as ordering food delivery, and bringing new changes to the industry.

1. Core partnership terms: Qingtian Rental will launch an official flagship store on JD.com. The two parties will collaborate across the full spectrum of supply chain coordination, online transactions, and offline delivery and operations to transform fragmented, one-off robot rental services into standardized, platform-based delivery.

2. Coverage of application scenarios: The partners will focus on multiple scenarios including education, navigation and guidance, and cleaning, to jointly develop customized solutions tailored to real-world needs. Leveraging JD.com’s hundreds of millions of user traffic, end-to-end supply chain capabilities, and Qingtian Rental’s national delivery network, the partnership will deliver efficient full-link services.

3. Industry development direction: This collaboration sends a clear signal that competition in the robot industry is shifting from hardware sales to service provision. The platform-based, standardized RaaS model will drive the spread of robot services from a niche experiment to widespread adoption across all sectors.

This partnership provides valuable industry insights and growth opportunities for robot brands, with key takeaways for brand operations and market expansion.

1. Consumer and industry trends: The robot industry has already shifted from hardware competition to service competition. The platform-based, standardized RaaS model is the core path to large-scale commercial adoption, and brands need to adjust their strategies to build out service-focused operations.

2. Channel development: Brands can access Qingtian Rental’s integrated network, as well as JD.com’s massive traffic entrance and mature fulfillment system, to expand customer reach across online and offline channels. They can also leverage formats such as JD MALL to enter on-site scenarios and connect with large-scale procurement demand.

3. Product R&D direction: Brands can develop customized solutions aligned with real needs in segmented scenarios including education, navigation, and cleaning, adapt to the requirements of diverse unstructured scenarios, lower adoption barriers for enterprise clients, and expand their total addressable market.

For sellers engaged in robot-related business, this partnership reveals clear industry opportunities alongside risk warnings, with key takeaways as follows.

1. Growth opportunities: The RaaS model is evolving from fragmented, one-off transactions to a standardized, platform-based development stage, accelerating the adoption of robot services. Demand across scenarios such as education, navigation, and cleaning continues to grow, opening up substantial room for expansion in the robot rental sector.

2. Leverageable partnership resources: Sellers can join Qingtian Rental’s national partner delivery network, and rely on JD.com’s traffic, supply chain and logistics resources to cut customer acquisition, fulfillment, and operation and maintenance costs, enable scalable expansion, and unlock new business growth.

3. Risk warnings: The industry still faces notable challenges. Unstructured scenarios are complex, requiring extensive on-site tuning even for "plug-and-play" offerings. In addition, different robot brands vary widely in interfaces and capabilities, placing high demands on integration capabilities. Sellers need to upgrade their service capabilities in advance before entering the market, and avoid blind expansion.

This partnership brings new business opportunities and insights into digital transformation for robot manufacturing factories, with key takeaways below.

1. Product design and manufacturing requirements: Market demand for robots has shifted from pure hardware procurement to scenario-based services. To meet market demand, factories need to align product design and manufacturing with real usage requirements across multiple scenarios including education, navigation, and cleaning, and improve products’ scenario adaptability.

2. Business opportunities: As the RaaS model develops along a platform-based track, demand for robot rental will continue to grow at scale. Factories can connect with the large-scale procurement demand from Qingtian Rental and JD.com, leverage the two parties’ scenario implementation resources to increase product shipment volume, and expand B2B business channels.

3. Insights for digital and e-commerce transformation: Factories can leverage the platform ecosystem resources of Qingtian Rental and JD.com, tap into the platforms’ digital capabilities and traffic advantages to advance their own e-commerce transformation, lower market expansion costs, and gradually upgrade toward a service-focused business model.

For service providers in the service robot sector, this partnership reveals the latest industry trends, clarifies core customer pain points, and outlines actionable solutions, with key details as follows.

1. Industry development trends: The robot industry has completed the transition from hardware sales to service provision. The platform-based, standardized RaaS model is the core path to large-scale adoption of robot services, with market demand growing rapidly and substantial room for sector expansion.

2. Core current customer pain points: Most traditional robot rental services are fragmented, one-off transactions with no standardized full-link services, resulting in high adoption barriers for enterprise clients. Meanwhile, mature integrated delivery solutions are still lacking for diverse and complex unstructured scenarios, failing to meet customer demand for true plug-and-play functionality.

3. Actionable solutions: Service providers can pursue an ecosystem cooperation strategy, integrating leading platforms’ advantages in traffic and supply chain with their own scenario-based service capabilities. They can focus on segmented scenarios to build closed-loop full-link services from online product selection and ordering to offline deployment and maintenance, and integrate multi-brand robot resources to meet diverse customer demands.

The partnership between Qingtian Rental and JD.com provides a actionable development blueprint for platforms targeting the RaaS track, with key takeaways summarized below.

1. Core market demand for platforms: Today’s customers need standardized, quickly deployable plug-and-play robot services with full-link support covering transactions, delivery, and operation and maintenance. Traditional fragmented one-off services cannot meet large-scale market demand, making platform-based integration an inevitable trend.

2. Latest actionable practices for platforms: Platforms can pursue ecosystem cooperation based on complementary strengths: for example, JD.com contributed its traffic, supply chain and fulfillment capabilities, while Qingtian Rental contributed its scenario integration and customized delivery capabilities. This two-way enabling collaboration allows the partners to co-develop full-link RaaS delivery standards and form a complete closed-loop service.

3. Risks to avoid: Platforms need to account for the complexity of unstructured scenarios, build out on-site tuning service capabilities in advance, and address the lack of unified interface standards across different robot brands by making technical and capability preparations early on. This avoids poor integration that harms customer experience and limits scalable business growth.

The strategic partnership between Qingtian Rental and JD.com is an important innovative practice for the RaaS model, reflecting the latest developments in the robot industry and offering high reference value for industrial research, with key details as follows.

1. New industry trends: The competitive logic of the robot industry has shifted, evolving from hardware sales competition to service capability competition. Originally fragmented robot rental limited to single scenarios is now moving toward platform-based, standardized development. The entry of leading internet platforms will significantly accelerate the large-scale adoption of the RaaS model, driving robot services from a niche offering to mainstream adoption.

2. Innovative business model: This collaboration has developed a complementary-capability business model for RaaS platforms. Qingtian Rental leverages its strengths in scenario understanding, solution customization, and integrated delivery, while JD.com contributes its advantages in traffic, supply chain, and fulfillment operations. Through two-way enabling collaboration, the partners have jointly defined full-link RaaS delivery standards from online to offline, forming a complete service closed loop.

3. New research questions: A number of open challenges remain for RaaS adoption, including the complexity of unstructured scenarios, the need for extensive on-site tuning even for plug-and-play offerings, and the large gaps in interfaces and capability boundaries across different robot brands that place high demands on integration. All these issues are key directions for further research and exploration as the industry develops.

Disclaimer: The "Quick Summary" content is entirely generated by AI. Please exercise discretion when interpreting the information. For issues or corrections, please email run@ebrun.com .

I am a Brand Seller Factory Service Provider Marketplace Seller Researcher Read it again.

【亿邦原创】5月21日,擎天租宣布与京东集团达成全面战略合作。双方将围绕产品解决方案共建、渠道供应链赋能及规模化采购等方面展开深度合作。此次联手,不仅是双向赋能,也在推动RaaS(Robot as a Service,机器人即服务)模式向更广阔的消费与商业场景加速扩展。

在核心租赁板块,擎天租将在京东开设官方旗舰店,进一步拓展机器人租赁服务的线上入口。双方将围绕供应链协同、线上交易、线下交付与运营服务等环节展开合作,推动机器人租赁从单点服务走向更标准化、平台化的应用交付。

面向行业客户需求,擎天租与京东将在产品共建层面持续协同,聚焦教育、导览、清洁等多元场景,联合打造更适配真实应用需求的定制化解决方案与服务生态。

渠道与采购层面,双方将结合全网流量阵地与线下京东MALL等实际业态落地应用场景,并针对具备条件的场景推进规模化采购与场景化应用落地。擎天租将利用覆盖全国核心城市的合伙人网络,确保全链路的高质交付。

依托京东一体化供应链物流能力,擎天租将进一步提升仓储、运输、售后等关键环节的协同效率,让平台全国履约体系变得更加轻量、高效和可复制。

更核心的价值在于,面对全域派单带来的海量、多元、复杂的线下非结构化场景需求,擎天租能够基于自身在场景理解、方案设计和定制化交付方面的积累,将不同品牌、不同能力边界的机器人,转化为可被客户快速调用、即插即用的商业化产品与服务方案。

擎天租与京东的战略合作,是RaaS模式的一次重要深化。过去几年,机器人租赁多停留在单一场景、零散交易的状态,缺乏标准化的平台入口和供应链支撑。京东的加入,不仅为擎天租提供了亿级流量入口和成熟的物流履约体系,更重要的是,双方共同定义了“机器人即服务”的交付标准——从线上选品、一键下单,到线下部署、售后运维,形成闭环。

教育、导览、清洁等场景的定制化解决方案,正是RaaS模式最需要突破的“最后一公里”。擎天租擅长场景理解与方案设计,京东擅长供应链与规模化运营,二者的互补性有望大幅降低企业客户使用机器人的门槛,让机器人服务像租赁电脑一样便捷。

当然,挑战同样存在。非结构化场景的复杂性意味着“即插即用”仍需大量现场调优;而不同品牌机器人的接口与能力边界差异,也对擎天租的整合能力提出更高要求。但不可否认,这次合作释放了一个明确信号:机器人产业的竞争,正从“卖硬件”转向“卖服务”,而平台化、标准化的RaaS模式,正在成为规模化落地的关键路径。

擎天租CEO李一言对此表示:“我们非常高兴能与京东达成深度战略合作。这次合作不是简单的业务接入,而是真正意义上的‘1+1>2’。下一步,擎天租将全面依托京东的生态资源,持续落地非结构化场景的机器人应用解决方案,把RaaS产业做得规模更大、应用更深,共同开启机器人普及的新时代。”

未来,擎天租将持续推出针对不同客户、不同场景的定制化解决方案,助力机器人产业的规模化落地与普及。随着京东生态的全面接入,机器人服务从“小众尝鲜”走向“全域普及”的进程,正在加速。

文章来源:亿邦动力

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