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飞猪《2025年租车自驾游报告》:租车用户规模扩大近三成

龚作仁 2025-12-10 17:25
龚作仁 2025/12/10 17:25

邦小白快读

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租车自驾游市场快速增长,用户规模扩大近三成,90后占比近五成,00后增速达40%,自驾游占出行方式77.4%,成为主流选择。

1.热门取还车城市包括成都、三亚、海口等前十位,中长线自驾以西北、西南、华南为主,短线以一线城市“微度假”为主。

2.自驾游趋势向“二圈层”渗透,如新疆塔城、江西抚州等地增速超3倍,景观独特且客流低,适合深度体验;海外热门国家有美国、澳大利亚等,希腊、印尼等增长超1倍。

3.车型选择建议:SUV和商务车增速是大盘2倍,房车增长71%,皮卡和小巴增长30%;新能源车增速是大盘2倍以上,占比近三成,热门车型如比亚迪秦PLUS、特斯拉Model Y。

4.实操干货:采用“落地自驾”方式,机场车站取还车最流行;飞猪“舒心租”服务提供一口价、免费取消、免验车等保障,线下门店取还车耗时减半,方便快捷。

消费趋势显示年轻人偏好自驾游,90后和00后用户主导市场,租车用户规模扩大近三成,人均租期超6天,反映用户行为向休闲深度游转移。

1.品牌营销机会:自驾游向“二圈层”渗透,如新疆塔城等地增速超3倍,品牌可针对新兴区域开发特色产品;海外市场如希腊、印尼增长快,可拓展国际渠道。

2.产品研发启示:用户对车型重视度提高,SUV、商务车增速是大盘2倍,房车增长71%,新能源车占比近三成,热门如比亚迪秦PLUS、特斯拉Model Y;建议开发舒适、探险型车型。

3.消费趋势观察:“车轮经济”带动交叉消费,如租车与机票、酒店、门票整合,用户同时预订相关品类的数量增长40%,品牌可结合此模式进行定价和促销。

市场增长强劲,租车订单量持续上升,用户规模扩大近三成,00后增速40%,自驾游占出行77.4%,提供广阔增长空间。

1.机会提示:新兴自驾区域如新疆塔城、江西抚州等地增速超3倍,客流密度低,适合开发小众线路;海外市场如希腊、印尼增长超1倍,可拓展国际业务。

2.风险提示:行业存在“提灯验车”、车损纠纷等顽疾,消费者向规范化平台聚集,需提升服务品质以规避负面影响。

3.可学习点:飞猪推出“舒心租”服务,提供一口价、免费取消、免验车等保障,单量环比翻倍;落地自驾整合机票、酒店等,带动用户增长40%,卖家可借鉴此商业模式。

4.合作方式:平台在乌鲁木齐、成都等热门城市落地线下门店,取还车单量增长70%,耗时减半,卖家可寻求与平台合作提升运营效率。

产品需求旺盛,SUV、商务车增速是大盘2倍,房车增长71%,皮卡和小巴增长30%,新能源车占比近三成,反映生产设计需聚焦多功能车型。

1.商业机会:自驾游向“二圈层”渗透,如新疆塔城等地增速超3倍,需求多样化,可开发小众车型如皮卡;新能源车热门如比亚迪秦PLUS、特斯拉Model Y,市场潜力大。

2.推进数字化启示:飞猪平台整合“落地自驾”服务,机场车站取还车流行,线上线下一体化体验提升;数字化服务如“舒心租”实现一口价和免验车,工厂可借鉴优化电商渠道。

行业发展趋势显示自驾游渗透深化,租车用户规模扩大近三成,向“二圈层”如新疆塔城等地扩展,增速超3倍,海外市场如希腊、印尼增长超1倍。

1.客户痛点:行业存在“提灯验车”、车损纠纷等问题,消费者转向规范化服务,需解决服务履约品质。

2.解决方案:飞猪推出“舒心租”服务,提供一口价、免费取消、免验车、车损免赔等保障,单量快速增长;线下门店落地热门城市,取还车耗时减半,提升用户体验。

3.新技术应用:新能源车普及,增速是大盘2倍以上,占比近三成,如比亚迪秦PLUS等车型流行,服务商可整合新能源车技术优化租车方案。

平台最新做法包括飞猪推出“舒心租”服务,提供一口价、免费取消、免验车等保障,单量环比翻倍,并落地乌鲁木齐、成都等线下门店,取还车单量增长70%,耗时减半。

1.商业需求:消费者对规范化服务需求高,向品质化平台聚集,需规避“提灯验车”等风险;自驾游向“二圈层”渗透,如新疆塔城等地增速超3倍,平台可招商拓展新兴区域。

2.运营管理:整合“落地自驾”模式,机场车站取还车最流行,带动租车与机票、酒店交叉消费,用户同时预订相关品类的数量增长40%,平台需优化一体化体验。

3.风向规避:行业顽疾如车损纠纷,平台通过服务升级和线下门店减少风险,确保运营稳定。

产业新动向显示自驾游占出行方式77.4%,租车用户规模扩大近三成,00后增速40%,市场向“二圈层”渗透,如新疆塔城等地增速超3倍,反映“目的地纵深”趋势。

1.新问题:服务规范化需求凸显,如“提灯验车”、车损纠纷等行业顽疾,消费者用脚投票,需政策法规支持提升品质。

2.政策启示:飞猪“舒心租”服务提供保障如车损免赔,单量快速增长,建议政策推动类似标准化服务;新能源车普及占比近三成,政策可支持绿色出行。

3.商业模式:交叉消费的“车轮经济”模式,租车与机票、酒店、门票整合,用户同时预订数量增长40%,商业模式创新可推广至其他产业。

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Quick Summary

The self-drive car rental market is experiencing rapid growth, with user numbers expanding by nearly 30%. Nearly half of users are from the post-90s generation, while the post-00s demographic shows a 40% growth rate. Self-drive travel now accounts for 77.4% of all travel methods, making it the mainstream choice.

1. Top pick-up and drop-off cities include Chengdu, Sanya, and Haikou. Medium to long-distance trips are concentrated in Northwest, Southwest, and South China, while short trips focus on "micro-vacations" in first-tier cities.

2. Self-drive tourism is expanding to "second-tier" regions like Xinjiang's Tacheng and Jiangxi's Fuzhou, with growth exceeding 300% due to unique landscapes and lower tourist density. Popular overseas destinations include the US and Australia, with Greece and Indonesia seeing over 100% growth.

3. Vehicle recommendations: SUVs and MPVs are growing twice as fast as the market average, RVs are up 71%, and pickups/minibuses have increased by 30%. New energy vehicles (NEVs) are growing over twice as fast as the market, accounting for nearly 30% of rentals, with popular models like the BYD Qin PLUS and Tesla Model Y.

4. Practical tips: "Fly-drive" services (airport/station pick-up) are most popular. Platforms like Fliggy's "Worry-free Rental" offer fixed pricing, free cancellation, and no vehicle inspection, reducing in-store processing time by half.

Consumer trends show young travelers prefer self-drive tours, with post-90s and post-00s users dominating the market. Rental user numbers have grown nearly 30%, and the average rental period exceeds six days, indicating a shift toward leisure and in-depth travel.

1. Marketing opportunities: Self-drive travel is expanding to emerging regions like Xinjiang's Tacheng (300%+ growth), where brands can develop specialized products. Overseas markets like Greece and Indonesia also show rapid growth.

2. Product development insights: User preference for specific vehicle types is increasing—SUVs and MPVs are growing twice as fast as the market, RVs are up 71%, and NEVs account for nearly 30% of rentals. Brands should focus on comfortable and adventure-oriented models.

3. Consumption trends: The "wheel economy" drives cross-category spending, with integrated bookings for flights, hotels, and tickets increasing by 40%. Brands can leverage this for bundled pricing and promotions.

The car rental market is booming, with orders rising steadily and user numbers up nearly 30%. Post-00s users grew by 40%, and self-drive travel represents 77.4% of trips, offering significant growth potential.

1. Opportunities: Emerging self-drive regions like Xinjiang's Tacheng and Jiangxi's Fuzhou show over 300% growth, ideal for niche routes. Overseas markets like Greece and Indonesia have doubled, enabling international expansion.

2. Risks: Industry challenges include post-rental inspections and damage disputes, pushing consumers toward standardized platforms. Service quality must be improved to avoid negative impacts.

3. Best practices: Fliggy's "Worry-free Rental" service (fixed pricing, free cancellation, no inspection) doubled orders. Fly-drive packages integrating flights and hotels boosted user growth by 40%, offering a replicable model.

4. Collaboration: Platforms like Fliggy expanded offline stores in cities like Urumqi and Chengdu, increasing pick-up/drop-off orders by 70% and halving processing time—sellers can partner to enhance efficiency.

Demand for specific vehicle types is strong: SUVs and MPVs are growing twice as fast as the market, RVs are up 71%, pickups/minibuses have increased by 30%, and NEVs account for nearly 30% of rentals, indicating a need for multifunctional models.

1. Business opportunities: Self-drive travel is expanding to "second-tier" regions like Xinjiang's Tacheng (300%+ growth), creating demand for niche vehicles (e.g., pickups). Popular NEVs like the BYD Qin PLUS and Tesla Model Y show high market potential.

2. Digitalization insights: Platforms like Fliggy integrate fly-drive services, popularizing airport/station pick-ups and enhancing offline-online experiences. Digital services like "Worry-free Rental" (fixed pricing, no inspection) offer lessons for optimizing e-commerce channels.

The self-drive rental market is deepening, with user numbers up nearly 30% and expansion into "second-tier" regions like Xinjiang's Tacheng (300%+ growth). Overseas markets like Greece and Indonesia have doubled.

1. Customer pain points: Issues like post-rental inspections and damage disputes are driving users toward standardized services, highlighting the need for reliable service fulfillment.

2. Solutions: Fliggy's "Worry-free Rental" (fixed pricing, free cancellation, no inspection, damage waiver) has rapidly increased orders. Offline stores in key cities halve processing time, improving user experience.

3. Technology adoption: NEVs are growing over twice as fast as the market, accounting for nearly 30% of rentals. Service providers can integrate NEV technology to optimize rental solutions.

Platform innovations include Fliggy's "Worry-free Rental" service, offering fixed pricing, free cancellation, and no vehicle inspection, doubling orders. Offline stores in cities like Urumqi and Chengdu increased pick-up/drop-off volume by 70% and cut processing time by half.

1. Market needs: Consumers demand standardized services to avoid risks like post-rental inspections. Self-drive travel is expanding to emerging regions (e.g., Xinjiang's Tacheng, 300%+ growth), creating opportunities for platform expansion.

2. Operations: Fly-drive integration (airport/station pick-ups) drives cross-category spending—users booking related services (flights, hotels) increased by 40%, requiring seamless platform experiences.

3. Risk mitigation: Addressing industry issues like damage disputes through service upgrades and offline stores ensures operational stability.

Industry trends show self-drive travel accounts for 77.4% of trips, with rental users up nearly 30% and post-00s growth at 40%. Expansion into "second-tier" regions like Xinjiang's Tacheng (300%+ growth) reflects a "destination depth" trend.

1. Emerging issues: Service standardization is critical, as problems like post-rental inspections and damage disputes push consumers toward reliable providers, necessitating policy support.

2. Policy implications: Fliggy's "Worry-free Rental" (e.g., damage waiver) demonstrates demand for standardized services. NEVs (nearly 30% of rentals) warrant policy backing for green travel.

3. Business models: The "wheel economy" integrates rentals with flights, hotels, and tickets, increasing combined bookings by 40%—a model applicable to other industries.

Disclaimer: The "Quick Summary" content is entirely generated by AI. Please exercise discretion when interpreting the information. For issues or corrections, please email run@ebrun.com .

I am a Brand Seller Factory Service Provider Marketplace Seller Researcher Read it again.

风景在路上,自驾看山海的旅行方式成为年轻人的主流选择。12月10日,飞猪发布的2025年新旅行洞察系列之《租车自驾游报告》显示,2025年平台上的租车订单量保持强劲增长态势,90后用户规模继续扩大,占比接近五成;00后用户增速更快,订单量同比去年增长近40%。

国内自驾游市场供需两旺。近日,中国旅游车船协会发布的《中国自驾车、旅居车与露营旅游发展报告(2024-2025)》显示,自驾游以77.4%的占比稳居国民出行方式首位;租车市场爆发、新能源车普及等因素则驱动自驾游市场供给端多元发展。

飞猪数据显示,2025年租车用户数同比去年扩大近三成,人均租期超过6天。从取还车热门城市来看,成都、三亚、海口、乌鲁木齐、昆明、广州、西安、重庆、杭州、大理位列全国前十位。不难看出,中长线休闲自驾游与短线周边自驾游构成了国内自驾游两大特色,前者以西北、西南、华南的假日游为主,后者以一线城市及周边的“微度假”为主。

从趋势来看,自驾游正在从热门目的地的热门区域向周边的“二圈层”渗透。飞猪《2025年租车自驾游报告》显示,新疆塔城、江西抚州、甘肃武威、山东泰安、云南红河等地租车单量增速领跑全国,普遍录得同比3倍及以上增速。纵观这些城市,均位于热门自驾区域但又并非传统的热门起讫点,景观独具特色且客流车流密度相对较低,是走走停停欣赏窗外山河的天然宝藏目的地。这也反映出自驾游正走向“目的地纵深”和“体验纵深”的格局。自驾游热门线路也反映出同样趋势,飞猪数据显示,传统热门的北疆环线、青甘环线、昆大丽线之外,浙江东海岸公路、皖南川藏线、环天山路等成为新兴的自驾游热门区域。

海外方面,美国、澳大利亚、泰国、新西兰、马来西亚等是自驾游热门国家,希腊、印度尼西亚、阿曼等国家增长较快,同比去年增速均超1倍。

人、车、景构成自驾游的核心要素,近年来用户对车的重视度越来越高。一方面,用户对驾乘舒适度、硬核探险、性能参数、旅拍出片等特色需求持续走高;另一方面,中国新能源车快速普及,正重塑租车市场的供给侧格局。飞猪数据显示,2025年新能源车单量增速是大盘的2倍以上,新能源车占比持续扩大,已接近大盘的三成。从车型单量看,比亚迪秦PLUS、红旗E-QM5、特斯拉Model 3是新能源轿车前三位,特斯拉Model Y、理想L8、大众ID.4 CROZZ是新能源SUV前三位,腾势D9、岚图梦想家、奔腾NAT是新能源商务车前三位。

车型方面,飞猪数据显示,SUV、商务车成为驱动大盘增长的主要力量,增速是大盘的2倍,占比继续提升;一站式解决住行的房车很受欢迎,单量同比去年增长71%;皮卡、小巴等小众车型也明显多了起来,单量同比去年增长近30%。另外,用户对跑车的“祛魅”在持续,单量占比连续两年下降。

“车轮经济”正带动更多的旅行关联消费,呈现出“机(飞机)、酒(酒店)、车(租车)、票(门票)”交叉的融合型体验趋势。飞猪数据显示,大小交通无缝衔接的“落地自驾”方式最受欢迎,机场、车站周边的网点是最主流的取还车区域;2025年,同时预订了机票、酒店、门票任一品类的租车用户数量,同比去年增长近40%。无论是一头“扎”进最美河山,还是周末追一场演唱会,抑或是一路逛吃打卡,“车轮”都是串联起这些酷旅行的适宜载体。

2025年,租车自驾游市场的体验升级趋势明显。一方面,对于“提灯验车”、车损纠纷等行业顽疾,消费者正在用脚投票,向更加规范化、品质化的服务履约平台和车行聚集;另一方面,头部租车平台和租车企业也在升级服务品质,加快线上线下一体化体验进程。

据飞猪方面介绍,2025年1月飞猪全新上线“舒心租”服务,用户下单含有该标签的租车商品,均为无任何增项费用的一口价,取车时间前可随时免费取消,还车时也无需验车,若用车过程中发生事故还享受车损免赔、停运费折旧费免收、50万起第三者责任险等保障。飞猪数据显示,“舒心租”上线以来快速增长,下半年环比上半年单量接近翻倍。

此外,飞猪还在乌鲁木齐、成都、杭州、天津、威海、伊犁等热门租车城市的机场、火车站落地线下租车门店,进一步便利用户取还车。飞猪数据显示,2025年租车中心门店取还的单量同比去年增长超70%,取还车耗时平均减少过半。

注:文/龚作仁,文章来源:Laborer,本文为作者独立观点,不代表亿邦动力立场。

文章来源:Laborer

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